HIEM Operations Officer

Nottingham University Hospitals NHS; Nottingham; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

Nottingham University Hospitals NHS is seeking an experienced operations manager for a 12-month FTC. Hybrid role with a mix of home and office working from Nottingham, with potential East Midlands travel.

The post requires a postgraduate qualification or equivalent and strong MS Office skills to support senior leaders, prepare minutes and high-quality reports. We value excellent communication, analytical thinking and outstanding organisation to manage competing priorities and diverse projects

Qualifications

• Postgraduate qualification or significant experience in an operational business management role.
• Experience in healthcare management at senior level is essential.
• Ability to produce high-quality documents including minutes, briefings and reports.

Responsibilities

• Provide comprehensive business management support to very senior colleagues.
• Prepare formal minutes, briefings, reports and correspondence.
• Utilise MS Office to create polished documents and presentations.

Skills

Operational management

Communication skills

Analytical thinking

Attention to detail

Document production

Education

Postgraduate qualification or equivalent

Tools

Microsoft Office (Word, Excel)

Job description

Detailed job description and main responsibilities

Please familiarise yourself with the Job Description and Person Specification attachments located within the 'supporting documents' section of this advert. These documents will provide a comprehensive overview for this exciting role.

HIEM is a hybrid working organisation with staff working a combination of home and office working. Our office is based in Nottingham and travel across the East Midlands may also be expected as part of this role.

This role is offered as full-time on a 12 month fixed term/secondment basis and will be subject to a six month probationary period.

We recognise that Generative AI (GenAI) can be a helpful tool when preparing your application. However, we have noticed a growing reliance on AI-generated content, which can sometimes reduce the personal insight and individuality that help us understand your unique skills, experiences, and motivations. If you choose to use GenAI, we encourage you to use it as a tool to support and enhance your application rather than creating your supporting statement entirely. Please confirm that you have read and understood the information above.

Person specification

Essential criteria

• Post graduate (or equivalent) business or management qualification or significant experience in an operational business management role with well-developed business management skills

Experience

Essential criteria

• Proven experience working in an operational role within the healthcare sector at a management level
• Substantial experience of providing comprehensive business management support to very senior colleagues
• Significant experience of producing high quality documents including formal minutes, briefings, reports and correspondence
• Expert in Microsoft Office Packages; particularly strong Word and Excel skills

Communication and relationship skills

Essential criteria

• Highly developed communication skills, both written and oral with excellent attention to detail

Analytical and judgement skills

Essential criteria

• Excellent level of critical thinking skills, problem solving ability and can think creatively to stimulate action, using team when appropriate

Planning and organisation skills

Essential criteria

• Demonstrate excellent organisational skills across a range of diverse organisational projects and objectives, with an ability to prioritise, organise own workload and manage competing demands

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.