HIEM Innovator Support Coordinator | Nottingham University Hospitals NHS Trust

Nottingham University Hospitals NHS Trusts; Nottingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading health organisation in Nottingham seeks an Innovator Support Coordinator to enhance innovation in health and care. The ideal candidate will manage enquiries, coordinate support activities, and shape programmes while possessing extensive administrative experience. This is a pivotal role offering hybrid working options with impactful responsibilities.

Qualifications

• Extensive experience in administration or business support, ideally within the NHS, social care, or a health-related setting.
• Proven track record in a senior administrative role within a large organisation.
• Organised, responsive, and passionate about making a difference.

Responsibilities

• Serve as the first point of contact for innovators seeking support.
• Triage enquiries, coordinate meetings and support activities.
• Shape programmes of support and online resources.
• Manage incoming enquiries and referrals.
• Maintain accurate records in our CRM system.

Skills

Organisational skills

Administrative experience

Communication skills

Job description

Are you passionate about supporting innovation in health and care? Do you thrive in a fast‑paced environment where your organisational skills make a real impact? We’re looking for a proactive and detail‑oriented Innovator Support Coordinator to help deliver our core NHSE and OLS commissions, as well as Commercial Partnerships activity.

In this pivotal role, you’ll be the first point of contact for innovators seeking support directly or through the NHS Innovation Service. You’ll triage enquiries, coordinate meetings and support activities, guide innovators to the right resources and support networks, help shape programmes of support and online resources, and directly contribute to accelerating innovation in health and care across the UK.

Responsibilities

• Serve as the first point of contact for innovators seeking support directly or through the NHS Innovation Service.
• Triage enquiries, coordinate meetings and support activities, and guide innovators to the right resources and support networks.
• Shape programmes of support and online resources, contributing to accelerating innovation across the UK.
• Manage incoming enquiries and referrals, schedule support activities, and signpost innovators to relevant resources.
• Maintain accurate records in our CRM system to support quarterly reporting and impact tracking.

Qualifications

• Extensive experience in administration or business support, ideally within the NHS, social care, or a health‑related setting.
• A proven track record in a senior administrative role within a large, complex organisation.
• Someone who’s organised, responsive, and passionate about making a difference.

About the Organisation

HIEM is a hybrid working organisation with staff working a combination of home and office. It is commissioned by NHS England and the Office for Life Sciences, and hosted by Nottingham University Hospitals NHS Trust, but operates as a self‑contained organisation with offices at the Jubilee Campus of the University of Nottingham.

Please familiarise yourself with the Job Description and Person Specification attachments located within the ‘supporting documents’ section of this advert; these documents provide a comprehensive overview for this role.

This advert closes on Monday 1 December 2025.