HGV Workshop Controller & Team Lead

Motus Commercials; Chester; Hybrid; GBP 44,000 - 48,000; Full time

Benefits offered by this job

23 days holiday

Discounted medical insurance

Employee discounts

Progression opportunities

Manufacturer training

HGV licence training

Job summary

Motus Commercials in Chester is seeking a Workshop Controller to lead a team of HGV Technicians, Workshop Supervisors and Apprentices at our Deeside site. You will drive daily planning and ensure KPI targets are met, while delivering outstanding service to customers and franchise partners.

Responsibilities include liaising with Service Advisors, optimizing MOT pass rates, and fostering long-term relationships with customers.

Qualifications

• Leadership and influencing skills.
• Excellent communication, both written and verbal.
• Ability to motivate and inspire teams.
• Experience working in a workshop environment.
• DAF product knowledge is an advantage.
• Motor trade experience is preferred.

Responsibilities

• Lead a team of HGV Technicians, Workshop Supervisors and Apprentices.
• Coordinate daily planning with Service Advisors.
• Ensure MOT pass rate targets and KPIs are met.
• Handle customer queries and maintain service standards.
• Strengthen long-term relationships with customers and franchise partners.

Skills

Leadership

Communication

Motivation

Workshop experience

DAF product knowledge

Motor trade experience

Job description

Motus Commercials in Chester is seeking a Workshop Controller to lead a team of HGV Technicians, Workshop Supervisors and Apprentices at our Deeside site. You will drive daily planning and ensure KPI targets are met, while delivering outstanding service to customers and franchise partners.

Responsibilities include liaising with Service Advisors, optimizing MOT pass rates, and fostering long-term relationships with customers.