HGV Waste Water Operative

Lanes Group Plc; Liverpool; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Holiday allowance

Pension

Death in service

Training and progression

Anniversary bonus £100

Healthcare Cash Plan

Job summary

Lanes Group Plc, via Sapphire Utility Solutions, seeks a Customer Support Technician to join the Liverpool WWTW team alongside a United Utilities CST. The role covers a Bucket 1 reactive contract with shifts from 8am–6pm (front) and 12pm–10pm (back), including weekends and bank holidays.

You will inspect drains, perform jetting and CCTV inspections, support customers, and help maintain equipment while upholding safety and data entry duties in a field-team setting.

Responsibilities

• Work closely with a CST (UU Operative) to clean, camera and carry out sewer investigations as directed by United Utilities.
• Attend to customers, informing them of works to be carried out and answering any concerns as well as timescales.
• Inspect drainage systems to identify blockages, leaks, or damage that could hinder water flow.
• Carry out all aspects of high pressure water jetting.
• Operate high-pressure water jetting equipment to clean and clear blockages in drains, sewers, pipes, and other wastewater systems.
• Carry out CCTV inspections where required to assess the condition of underground pipes and sewers.
• Competent in using an electronic device - laptop / tablet for data entry purposes.
• Ensuring safety issues are reported in line with company procedures.
• Perform routine maintenance and servicing of high-pressure water jetting equipment to ensure it is in proper working order.

Job description

The role available will be working from the Liverpool WWTW alongside a United Utilities Customer Support Technician, where you will be required to work on the Bucket 1 reactive contract solving problems on the sewer network. This role will be on a shift-based pattern with working times of 8am to 6pm front shift and 12pm to 10pm back shift. Weekends and Bank Holidays are included.

• You will be working closely with a CST (UU Operative) to clean, camera and carry out sewer investigations as directed by United Utilities.
• Attending to customers, informing them of works to be carried out and answering any concerns as well as timescales
• Inspect drainage systems to identify blockages, leaks, or damage that could hinder water flow.
• Carry out all aspects of high pressure water jetting
• Operate high-pressure water jetting equipment to clean and clear blockages in drains, sewers, pipes, and other wastewater systems.
• Carry out CCTV inspections where required to assess the condition of underground pipes and sewers.
• Competent in using an electronic device - laptop / tablet for data entry purposes
• Ensuring safety issues are reported in line with company procedures
• Perform routine maintenance and servicing of high-pressure water jetting equipment to ensure it is in proper working order.

What you will get in return: In joining Sapphire Utility Solutions as part of the Lanes Group - the UK's largest independent provider, we are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual's unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity.

What we offer:

• 20 days holiday accruing 1 day per year up to a maximum of 25 days
• Pension
• Death in service
• Training and progression opportunities
• £100 on the anniversary of start date, subject to continuous service
• Healthcare Cash Plan