Heritage Visitor Experience Lead

National Trust for Places of Historic Interest or Natural Beauty; Wales; Vor Ort; GBP 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Pension up to 10%

Free NT entry

Season ticket loan

EV car lease

Perks at work

32 days holiday

Zusammenfassung

The National Trust in Conwy, Wales is seeking a Visitor Experience Manager to shape Bodnant Garden, Tŷ Aberconwy and Conwy Suspension Bridge, leading engaging experiences and programmes for diverse audiences. Based primarily at Bodnant Garden, you will develop events, build partnerships with communities and volunteers, and drive inclusive experiences that connect people with nature, beauty and history.

You’ll lead a small team within the Property Leadership Team and contribute to sustainable

Qualifikationen

• Experience delivering visitor experiences, events or programmes.
• Able to use audience insight and feedback to improve experiences.
• Proven ability to build relationships with communities and partners.
• Experience turning strategic objectives into practical plans.
• Capable of managing competing priorities and resources.
• Commercial awareness of how programmes drive growth and visits.

Aufgaben

• Lead development of visitor experiences across the Conwy portfolio.
• Develop events and programmes to engage diverse audiences.
• Collaborate with communities, volunteers and partners for shared activities.
• Lead and develop a small team within the Property Leadership Team.
• Balance long-term planning with day-to-day priorities for sustainable growth.

Kenntnisse

Visitor experience planning

Audience insight & data use

Community partnerships

Team leadership

Budgeting & resource management

Stakeholder management

Full UK Driving Licence

Jobbeschreibung

The National Trust in Conwy, Wales is seeking a Visitor Experience Manager to shape Bodnant Garden, Tŷ Aberconwy and Conwy Suspension Bridge, leading engaging experiences and programmes for diverse audiences. Based primarily at Bodnant Garden, you will develop events, build partnerships with communities and volunteers, and drive inclusive experiences that connect people with nature, beauty and history.

You’ll lead a small team within the Property Leadership Team and contribute to sustainable