Helpline Practice Manager (Supervisory)

National Society for the Prevention of Cruelty to Children; Birmingham; On-site; GBP 45,000 - 60,000; Full time

Job summary

The National Society for the Prevention of Cruelty to Children (NSPCC) is seeking a Helpline Supervisory Practice Manager to join our Services team in a hybrid role. You will lead a busy helpline, ensuring safeguarding standards, delivering guidance and support, and fostering collaborative practice across the team.

Applicants should be within commutable distance of our Birmingham Helpline office and be prepared for home-working as part of the hybrid arrangement, contributing to a mission-driven

Job description

Please note that this vacancy involves a hybrid arrangement of home and office working and therefore candidates will need to be within a commutable distance of our Birmingham Helpline office.

What is the NSPCC vision?

At the NSPCC, our vision is to end cruelty to all children in the UK. Every childhood is worth fighting for. This is our belief. It drives us. And it's why our Services team never stop sharing our learning, information, advice and support with everyone who needs it.

It's a unique and ambitious mission - join us as a Helpline Supervisory Practice Manager and create work that means the world.