Helpdesk Engineer (Long Term Contract)

JAC Recruitment (UK) Ltd.; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Japanese Company in Central London is seeking a Helpdesk Engineer for a long-term contract. This onsite role is 35 hours per week and pays up to £50,000 per year.

You will provide IT support to users across the EMEA region, manage Windows server environments and Microsoft 365, and work with vendors to resolve incidents to closure.

Qualifications

• 6+ years of experience as IT support/Infrastructure engineer.
• Strong knowledge of Windows OS, Microsoft 365, Entra ID, Intune, Exchange, SharePoint, Defender.
• Experience in licence administration and system administration.
• Basic understanding of IT security and networking/infrastructure.
• Familiarity with Japanese culture is a plus.

Responsibilities

• Provide IT support to our users in EMEA region.
• Communicate with support vendor until case closure.
• General IT administration and implementation on Windows server environment and MS365 portal.
• IT element configuration including day-to-day service delivery.
• PC, and mobile device management.

Skills

Windows OS

Microsoft 365

Entra ID

Intune

Exchange

SharePoint

Defender

Licence administration

System administration

IT security basics

Networking

Japanese culture awareness

Job description

Company: Japanese Company

Position: Helpdesk Engineer (Long Term Contract)

Location: Central London
Employment Type: Full-time (35 hours/week), Onsite
Salary: Up to £50,000/year
Start Date:ASAP

Responsibilities:

• Provide IT support to our users in EMEA region.
• Communicate with support vendor until case closure.
• General IT administration and implementation on Windows server environment and MS365 portal.
• IT element configuration including day-to-day service delivery.
• PC, and mobile device management

Requirements:

• Strong knowledge of Windows OS, Microsoft 365, Entra ID, and Intune, Exchange, Share point, and Defender.
• Experience in licence administration and sysem administration
• 6+ years of experience as IT support/Infrastructure engineer.
• Basic understanding of IT Security and network/infrastructure.
• Familiar with Japanese culture is a plus.

We regret to inform applicants that only shortlisted candidates will be notified.