Help Hub Admin Apprentice - Flexible Hours & Growth

South Norfolk and Broadland Councils; Norwich; On-site; GBP 15,000 - 20,000; Full time

Benefits offered by this job

Free onsite parking

Employee discounts

Competitive holiday allowance

Wellbeing initiatives

Local Government Pension Scheme

Job summary

South Norfolk and Broadland Councils are offering an apprenticeship opportunity in Business Administration in Norwich. You will contribute to assessing referrals, triaging cases, and providing vital admin support to teams helping vulnerable residents.

You will also study for a Level 3 Business Administration apprenticeship with study time during working hours. The role emphasizes discretion, confidentiality, and effective communication with a range of people, with flexible working hours and a

Qualifications

• English and maths at Level 2 (GCSE A-C) required.
• UK/EEA right to work or have resided in UK/EEA for past 3 consecutive years.

Responsibilities

• Assist in the assessment and triage of referrals.
• Provide administrative support to teams assisting those who are vulnerable and in need of assistance.
• Collate and analyse data; make contact with residents.
• Prepare for Level 3 Business Administration apprenticeship with study time during working hours.

Skills

Customer focus

Team player

IT skills

Discretion & confidentiality

Education

GCSE English Level 2

GCSE Maths Level 2

Job description

South Norfolk and Broadland Councils are offering an apprenticeship opportunity in Business Administration in Norwich. You will contribute to assessing referrals, triaging cases, and providing vital admin support to teams helping vulnerable residents.

You will also study for a Level 3 Business Administration apprenticeship with study time during working hours. The role emphasizes discretion, confidentiality, and effective communication with a range of people, with flexible working hours and a