Heating Engineer

Sureserve; Dartford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the heating sector seeks a Heating Engineer to maintain and repair heating systems across client properties. The role emphasizes efficiency, safety, and customer satisfaction, with a commitment to professional development and employee wellbeing. Join Sureserve to contribute to essential heating solutions in the UK.

Benefits

Company vehicle and fuel card

Uniform and mobile device

Support for professional qualifications

Employee wellbeing programs

Enhanced maternity and paternity packages

Cycle to Work Scheme

Sureserve Academy for career development

Qualifications

• Gas qualifications are essential.
• Availability for out-of-hours work.
• Friendly and professional attitude required.

Responsibilities

• Maintain and repair heating systems in clients' properties.
• Carry out service and maintenance works on domestic properties.
• Adhere to Health and Safety requirements.

Skills

Customer Care

Communication

Safety Compliance

Education

Gas qualifications (CCN1, CENWAT, HTR1, CKR1)

Job description

Join to apply for the Heating Engineer role at Sureserve.

Sureserve's mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.

We play a key role in decarbonisation, prioritising safety, integrity, and respect, to deliver for customers, employees, residents, and the environment.

We provide high-quality solutions focused on energy efficiency, ensuring warm, safe, and compliant homes, and improving residents' quality of life.

With nationwide reach and regional expertise, we are committed to excellent client service and being a trusted partner now and in the future.

Role Overview:

The primary responsibility of the Heating Engineer is to maintain and repair heating systems in clients' properties, ensuring efficiency and safety, and completing repairs promptly to ensure customer satisfaction.

Key Responsibilities:

1. Carry out service and maintenance works on domestic properties across the region.
2. Provide high levels of customer care to meet quality standards.
3. Communicate work updates and complete paperwork electronically and manually.
4. Adhere to all Health and Safety requirements, including Risk Assessments, Safe Systems of Work, and COSHH Records.
5. Manage stock ordering and auditing to ensure parts availability.

Requirements:

1. Gas qualifications are essential, including CCN1, CENWAT, HTR1, CKR1.
2. Availability for out-of-hours evening and weekend work on a rota basis.
3. Friendly and professional attitude to build strong client and tenant relationships.
4. Completion of criminal and reference checks before employment.

What We Offer:

• Company vehicle and fuel card
• Uniform and mobile device
• Support for professional qualifications
• Employee wellbeing programs and occupational health support
• Annual leave based on service level
• Enhanced maternity and paternity packages
• Dental and healthcare cash plans
• Cycle to Work Scheme
• Electric Vehicle Leasing Scheme
• Gender & Equality Working Group
• Sureserve Academy for career development
• Employee Voice program
• Social activities and recognition programs

Inclusivity:

Sureserve is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We offer reasonable adjustments during recruitment upon request. Contact [e-mail] for assistance.

Successful candidates will undergo eligibility checks, including right to work and DBS checks.

Join us in our mission to deliver excellence across the UK.