Field Based Heating Engineer

ZipRecruiter; Weybridge; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in air solutions seeks a Heating Engineer to join their team. This role involves providing technical support and managing heating installation projects to enhance LG's UK Air Solutions business. Candidates should have experience in the heating heat pump market and engineering qualifications. Benefits include a pension contribution, private healthcare, and additional annual leave.

Benefits

9% Employer Pension Contribution

Life Assurance

Private Healthcare for you and your family

25 Days’ Annual Leave plus Public Holidays

Staff Discount

Subsidised Cafeteria

Company Car or Car Allowance

Qualifications

• Experience in the heating heat pump market.
• Knowledge of relevant legislation and government grants.
• Experience in performance management environments, meeting KPIs and SLAs.

Responsibilities

• Provide onsite technical support and manage heating installation projects.
• Commission heating systems according to company procedures.
• Conduct technical training on LG heating systems.

Skills

Customer-focused

Technical awareness

Commercial acumen

Good judgment

Resilience

Education

Engineering or technical qualifications

Tools

Microsoft Office

Job description

Job Description

Field Based (South East and Midlands)

Life’s Good at LG!

At LG, we deliver products and services that make lives better, easier, and happier through increased functionality and fun. We offer the latest innovations to make "Life Good" – from home appliances, consumer electronics, and mobile communications to digital signage, air conditioning, solar, and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership, and people leadership to realize our growth strategies.

We believe our people’s competitive spirit, proactive leadership, and expertise help drive the company forward. LG is the right place for you if:

• You are a smart cookie. You like to dig into data and find creative solutions.
• You are motivated and driven. You thrive on challenges and want to be No. 1.
• You are a people person. You enjoy helping others and understanding their perspectives.
• You are honest and willing to speak up (politely!), because you care and do the right thing.

The Opportunity

This is a fantastic opportunity to join our Air Solutions team as Heating Engineer. Our team helps develop and grow LG’s UK Air Solutions business in line with company strategies and objectives.

As Heating Engineer, you will provide technical support for air-to-water heat pump products to resolve complex operational issues. You will commission heating systems following company procedures and manage heating installation projects.

Your Role & Responsibilities

• Develop an in-depth knowledge of heating products and technologies
• Commission heating systems according to company procedures
• Provide onsite technical support and manage heating installation projects
• Conduct technical training on LG heating systems
• Participate in the technical helpdesk to support installers and service engineers
• Identify spare parts and manage parts ordering for customers and distribution
• Provide warranty support for all products
• Assist application and sales engineers with heating system designs
• Promote LG Air Solutions products and services
• Support customers with queries and liaise with relevant internal departments to resolve issues
• Maintain and service sales agreements, aiming to meet KPIs
• Collaborate with other teams to resolve heating issues, support new product introductions, and manage product end-of-life

Skills, Education & Experience

• Experience in the heating heat pump market, preferably from a reputable manufacturer; engineering or technical qualifications are desirable
• Knowledge of relevant legislation and government grants
• Technical and product awareness
• Experience working within performance management environments, including KPIs and SLAs
• Flexibility and ability to develop customer-focused targets and services
• Resilience to drive issues to successful resolution
• Ability to work in a fast-paced, dynamic environment
• Good judgment for practical decision-making
• Commercial acumen and ability to meet commercial objectives
• Proficiency in Microsoft Office, including PowerPoint and Excel

Your Benefits

• 9% Employer Pension Contribution
• Life Assurance
• Private Healthcare (optical & dental) for you and your family
• 25 Days’ Annual Leave plus Public Holidays
• Staff Discount
• Subsidised Cafeteria
• Company Car or Car Allowance

Our Equal Opportunities Statement

LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, gender, religion, belief, or orientation.

Right to Work

Any job offer is conditional on the individual holding a legal right to work in the UK by the employment start date.