Heat Pump Surveyor

Installio Ltd.; Swindon; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

28 days holidays

Job summary

Installio Ltd. seeks an experienced Heat pump surveyor and designer to lead on-site surveys for residential heat pump and solar installations.

You will perform heat loss calculations, size systems, and support field teams with technical guidance to ensure efficient, compliant installations. The role requires hands-on heating engineering experience, strong customer communication, and willingness to travel to up to two surveys per day across the UK.

Qualifications

• Experience with heat pump systems and their design.
• Strong knowledge of building fabric, heat loss and hydronic systems.
• Excellent communication with customers and installation teams.
• Familiarity with MCS standards and compliance.

Responsibilities

• Lead on-site surveys and heat loss calculations.
• Design and size heat pump installations for residential homes.
• Provide technical guidance to installers and project managers.
• Troubleshoot designs using real-world feedback from installs.
• Stay updated on industry standards and best practices.

Skills

Heat pump experience

Site surveys

Heating system design

Customer communication

Education

NVQ 3 or higher in plumbing/heating

Job description

Are you committed to making a positive impact on the climate? Installio is on the hunt for an enthusiastic individual to join our dynamic team as a Heat Pump surveyor and designer, ready to help tackle the UK’s net-zero transition.

As a UK-wide heat pump installation company and a trusted partner for heat pump retailers and manufacturers, our goal is to become the number 1 heat pump installer in the UK. With big ambitions, a commitment to a sustainable future, and a focus on creating an inspiring workplace, Installio is at the forefront tackling the UK's labor shortage in the climate-trades!

Tasks

We're looking for a Heat pump surveyor to spearhead the surveying and system design process for residential heat pump and solar installations. You’ll play a critical role in ensuring every install is technically sound, energy efficient, and tailored to the customer's home. You’ll lead site surveys (in-person on site), develop accurate heat loss calculations, as well as support our field teams with occasional reactive maintenance and servicing.

This is an exciting opportunity for someone with hands-on plumbing or renewable heating experience, looking to move off the tools.

Responsibilities:

• Lead technical site surveys (on-site) to assess heat pump suitability

• Conduct detailed heat loss calculations and system sizing

• Provide technical guidance to installation teams and project managers

• Troubleshoot and refine designs based on real-world feedback from installs

• Stay current with industry standards, products, and best practices

Requirements

You’ll be an experienced heating engineer with knowledge of heating system design and strong communication skills

• Proven experience in heat pump system

• Strong understanding of building fabric, heat loss, and hydronic systems

• Good with customers

• Familiarity with MCS standards and compliance requirements

• Excellent attention to detail and ability to balance efficiency with accuracy

• Comfortable working in a fast-paced, evolving startup environment

• Willing to drive to up to 2 surveys each day

• Clean UK driving licence

• NVQ 3 or above qualification in plumbing or heating

Preferable:

• BPEC or equivalent qualification in heat pump design

• Experience leading a team or managing technical workflows

Benefits

• Base salary of £50K annually

• Commission structure with on target earning of over £55k+

• 28 days of holidays per annum (incl. national holidays)

• Company vehicle

• Modern and inspiring work environment