Heat Pump Surveyor

Installio Ltd.; Cambridge; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Modern and inspiring work environment

28 days holiday

Job summary

Installio Ltd. is seeking a Heat Pump Surveyor and Designer to lead the surveying and design process for residential heat pump and solar installations across the UK.

You will conduct on-site surveys, perform heat loss calculations, and ensure installations are energy efficient and compliant with industry standards. In this fast-growing startup, you’ll collaborate with installation teams and project managers, stay current with best practices, and travel to up to two surveys per day.

Qualifications

• Proven experience in heat pump systems
• Strong understanding of building fabric, heat loss and hydronic systems
• NVQ 3+ in plumbing or heating
• Clean UK driving licence

Responsibilities

• Lead technical site surveys (on-site) to assess heat pump suitability
• Conduct detailed heat loss calculations and system sizing
• Provide technical guidance to installation teams and project managers
• Troubleshoot and refine designs based on real-world feedback from installs
• Stay current with industry standards, products, and best practices

Skills

Communication skills

Heat pump system knowledge

Building fabric knowledge

Customer-facing

Attention to detail

Education

NVQ 3+ in plumbing or heating

BPEC or equivalent qualification

Job description

Are you committed to making a positive impact on the climate? Installio is on the hunt for an enthusiastic individual to join our dynamic team as a Heat Pump surveyor and designer, ready to help tackle the UK’s net-zero transition.

As a UK-wide heat pump installation company and a trusted partner for heat pump retailers and manufacturers, our goal is to become the number 1 heat pump installer in the UK. With big ambitions, a commitment to a sustainable future, and a focus on creating an inspiring workplace, Installio is at the forefront tackling the UK's labor shortage in the climate-trades!

Tasks

We're looking for a Heat pump surveyor to spearhead the surveying and system design process for residential heat pump and solar installations. You’ll play a critical role in ensuring every install is technically sound, energy efficient, and tailored to the customer's home. You’ll lead site surveys (in-person on site), develop accurate heat loss calculations, as well as support our field teams with occasional reactive maintenance and servicing.

This is an exciting opportunity for someone with hands-on plumbing or renewable heating experience, looking to move off the tools.

Responsibilities:

• Lead technical site surveys (on-site) to assess heat pump suitability

• Conduct detailed heat loss calculations and system sizing

• Provide technical guidance to installation teams and project managers

• Troubleshoot and refine designs based on real-world feedback from installs

• Stay current with industry standards, products, and best practices

Requirements

You’ll be an experienced heating engineer with knowledge of heating system design and strong communication skills

• Proven experience in heat pump system

• Strong understanding of building fabric, heat loss, and hydronic systems

• Good with customers

• Familiarity with MCS standards and compliance requirements

• Excellent attention to detail and ability to balance efficiency with accuracy

• Comfortable working in a fast-paced, evolving startup environment

• Willing to drive to up to 2 surveys each day

• Clean UK driving licence

• NVQ 3 or above qualification in plumbing or heating

Preferable:

• BPEC or equivalent qualification in heat pump design

• Experience leading a team or managing technical workflows

Benefits

• Base salary of £50K annually

• Commission structure with on target earning of over £55k+

• 28 days of holidays per annum (incl. national holidays)

• Company vehicle

• Modern and inspiring work environment