Heat pump engineer/plumber

Installio Ltd.; Guildford; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Pension plan

Company vehicle

Milwaukee tools

Modern work environment

28 days holidays per annum

Job summary

Installio Ltd. is seeking a Heat Pump Engineer to join our team delivering heat pumps and home electrification across the UK. The role involves working in customers’ homes to perform reactive maintenance, on-call services, and regular servicing.

You will fault-find, support installation teams, and ensure high-quality service with customer satisfaction as a priority.

Qualifications

• NVQ level 2 or 3 in Plumbing and related certifications.
• G3 Unvented and WRAS Water Regulations knowledge.
• Experience fitting heat pumps.
• Experience installing pipework for unvented cylinders and radiators.
• Experience decommissioning heating systems.
• Valid driver’s license with 6 points or less.
• Desirable: Gas Safe.
• Desirable: Level 3 heat pump qualifications.

Responsibilities

• Support the heat pump team with remedials and call outs.
• Conduct annual services for heat pumps.
• Support install teams where necessary (fault finding, commissioning, etc).
• Ensure customer satisfaction through high-quality service.

Skills

Heat pump installation

Fault finding

Annual servicing

Customer service

Education

NVQ level 2/3 in Plumbing

G3 Unvented

WRAS Water Regulations

Tools

Pipework soldering

Pipework pressing

Milwaukee tools

Job description

Are you looking for the next step in your career and want to make a positive impact on the climate? Installio is on the hunt for an enthusiastic individual to join us as a Heat Pump Engineer, joining our experienced team ready to help tackle the UK’s net-zero transition.

Installio is building the platform powering the next generation of clean energy installations across the UK.

Working with leading energy brands includingE.ON Next, Good Energy, Aira and So Energy, we deliver heat pumps, solar and home electrification to homes across the country.

Tasks

Working directly in customers’ homes, you will be an intrinsic member of our heat pump team, tackling reactive maintenance and call outs, and conducting annual services. Prior experience with heat pumps is a must and you already have the skills needed to fault find and support our installation engineers.

Responsibilities

• Support our heat pump team solve remedials and call outs

• Conduct annual services for heat pumps

• Support install teams where necessary (Fault finding, commissioning, etc)

• Ensure customer satisfaction through high-quality service

Your profile

Required:

• NVQ level 2 or 3 in Plumbing

• G3 Unvented

• WRAS Water Regulations

• Experience fitting heat pumps

• Experience installing pipework (solder & press) for unvented cylinders and radiators

• Experience decommissioning heating systems

• Valid driver's license with 6 points or less

Desirable but not necessary:

• Gas safe

• Level 3 heat pump qualifications

Benefits

• Competitive salary of £42,000+ OTE

• Pension plan

• Company vehicle and top-of-the-range Milwaukee tools

• Modern and inspiring work environment

• 28 days of holidays per annum (incl. national holidays)

• Uniform and all PPE