Heat Pump Engineer / Renewables Service & Repair Engineer

Ardour Associates Ltd; Leicester; On-site; GBP 37,000 - 51,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Uniform

Mobile device

Training opportunities

Job summary

Ardour Associates Ltd is seeking an experienced Renewables Service & Repair Engineer to cover Leicester and surrounding areas. You will diagnose faults, repair renewable energy heating and hot water systems, and provide practical technical support while delivering high-quality service.

The role requires strong fault-finding skills, customer focus, and the ability to work independently or with a team. A full UK driving licence is essential, and a company vehicle is provided.

Qualifications

• Experience with renewable energy heating and hot water systems.
• Strong fault-finding and diagnostic skills.
• Ability to manage workloads and meet appointments.
• Full UK driving licence.

Responsibilities

• Diagnose, troubleshoot and repair faults within renewable energy central heating and hot water systems.
• Carry out service, maintenance and repair work on renewable energy installations.
• Provide technical advice and support to customers and colleagues.
• Deliver excellent customer service when working with clients, residents and tenants.
• Keep customers and relevant teams updated on job progress and any issues identified.
• Complete all required job reports, service records and associated paperwork accurately, both electronically and manually.
• Comply with Health and Safety legislation, risk assessments, safe systems of work and COSHH requirements.
• Ensure tools, equipment and materials are used safely and effectively.
• Follow stock control and parts ordering procedures to ensure the availability of required components.
• Work collaboratively with colleagues to ensure repairs are completed efficiently and to the required quality standards.

Skills

Renewable energy systems

Fault-finding

Communication

Time management

Health and safety

Driving licence

Education

BPEC Domestic Air Source Heat Pump qualification

Unvented Hot Water Storage Systems qualification

Gas qualifications

Job description

Renewables Service & Repair Engineer

Location: Leicester and surrounding areas

Salary: £44,000 per annum

Job Type: Full-time, Permanent

Working Hours: Monday to Friday, 8:00am–5:00pm (40 hours per week)

Job Description

An excellent opportunity has arisen for an experienced Renewables Service & Repair Engineer to join a growing team, covering Leicester and the surrounding areas.

The successful candidate will have proven experience working with renewable energy heating and hot water systems, with the ability to diagnose faults, carry out repairs and provide effective technical support. You will be responsible for delivering a high-quality service while ensuring all work is completed safely, efficiently and in accordance with relevant industry standards and regulations.

This role would suit a reliable, customer-focused engineer with strong technical knowledge, excellent problem-solving skills and the ability to work independently as well as part of a wider team.

Key Responsibilities

• Diagnose, troubleshoot and repair faults within renewable energy central heating and hot water systems.
• Carry out service, maintenance and repair work on renewable energy installations.
• Provide technical advice and support to customers and colleagues.
• Deliver excellent customer service when working with clients, residents and tenants.
• Keep customers and relevant teams updated on job progress and any issues identified.
• Complete all required job reports, service records and associated paperwork accurately, both electronically and manually.
• Comply with all relevant Health and Safety legislation, including risk assessments, safe systems of work and COSHH requirements.
• Ensure tools, equipment and materials are used safely and effectively.
• Follow stock control and parts ordering procedures to ensure the availability of required components.
• Work collaboratively with colleagues to ensure repairs are completed efficiently and to the required quality standards.

Essential Requirements

• Proven experience working with renewable energy heating and hot water systems.
• Strong fault-finding, diagnostic and repair skills.
• Excellent problem-solving and decision-making abilities.
• A professional and customer-focused approach.
• Good communication and organisational skills.
• Ability to manage workloads effectively and work to scheduled appointments.
• Understanding of Health and Safety requirements and safe working practices.
• A full, valid UK driving licence.

Desirable Qualifications

• BPEC Domestic Air Source Heat Pump qualification.
• Unvented Hot Water Storage Systems qualification.
• Relevant gas qualifications.

Personal Attributes

The ideal candidate will be dependable, adaptable and proactive, with a positive attitude and a commitment to delivering high standards of workmanship and customer care. You should be comfortable working independently in the field while maintaining effective communication with colleagues and customers.

A flexible approach, attention to detail and the ability to manage complex technical issues are essential for success in this role.

Additional Information

• Full-time position, working Monday to Friday.
• Working hours of 8:00am to 5:00pm, including a one-hour lunch break.
• Salary of £44,000 per annum.
• A company vehicle, fuel card, uniform and mobile device are provided.
• Opportunities for further training, professional qualifications and career development.

Employment will be subject to satisfactory eligibility, reference and relevant background checks, including confirmation of the right to work in the UK.

Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any protected characteristics under the Equality Act 2010. We encourage applications from all backgrounds and are happy to discuss reasonable adjustments where required.

Candidates must be eligible to live and work in the UK.

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