Service and Maintenance Engineer

Zoom Recruitment; City Of London; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Company van

Fuel card

Company mobile phone

Laptop

Regular manufacturer training

Career progression

28 days holiday

Company pension

On-site gym

Uniform and PPE

Job summary

Zoom Recruitment is seeking a Field-Based Service & Maintenance Engineer to service heat pumps, MVHR and cooling systems across London and the South East. The role includes diagnosing faults, performing repairs and delivering a high standard of customer service.

You will work with residential and commercial customers, carry out preventive maintenance, and maintain service records. The job offers manufacturer training, career progression and a competitive package including a base salary with

Qualifications

• Minimum 2 years experience servicing heat pump systems.
• 4+ years electrical and plumbing experience preferred.
• F-Gas, NVQ Level 2/3 Plumbing & Heating or equivalent certifications.
• Full, clean UK driving licence and willingness to undertake manufacturer trainings.

Responsibilities

• Carrying out scheduled servicing and maintenance of heat pumps, MVHR units, fan coil units and cooling systems.
• Diagnosing faults and completing repairs across electrical and plumbing components.
• Conducting system health checks and recommending improvements to optimise performance.
• Maintaining accurate service records using the company's service management software.
• Explaining technical issues and recommendations clearly to customers.

Skills

Heat pumps

Electrical knowledge

Plumbing knowledge

Fault finding

Customer service

Time management

Driving licence

Education

F-Gas certification

NVQ Level 2/3 Plumbing & Heating

Electrical certifications

Tools

MVHR systems

Heat pump diagnostics tools

Job description

Service & Maintenance Engineer

Location: Field-Based – London & South East

Salary: £35,000 – £50,000 basic, depending on experience (OTE £(phone number removed) with commission)

Take the next step in your engineering career with renewable energy! Are you an experienced Service & Maintenance Engineer with a background in heat pumps, plumbing or electrical systems?

Looking to join a growing business where you can develop your technical skills, benefit from manufacturer training and progress your career within the renewable energy sector? We're recruiting on behalf of an established and growing renewable energy business specialising in high-quality heating, ventilation and cooling solutions. With over 15 years of industry experience and thousands of completed projects, the business is expanding its service and maintenance division and is looking for a skilled engineer to join its team. This is an excellent opportunity for an engineer who takes pride in their work, enjoys problem-solving and delivers outstanding customer service.

Service & Maintenance Engineer Responsibilities

Working across London and the South East, you'll be responsible for servicing, maintaining and repairing a range of renewable energy and building services systems, including heat pumps, MVHR units, fan coil units and cooling systems. You'll work with residential and commercial customers, ensuring systems operate efficiently while providing a professional and reliable service. Key responsibilities will include:

• Carrying out scheduled servicing and maintenance of heat pumps, MVHR units, fan coil units and cooling systems.
• Diagnosing faults and completing repairs across associated electrical and plumbing components.
• Conducting system health checks and recommending improvements to optimise performance.
• Maintaining accurate service records using the company's service management software.
• Explaining technical issues and recommendations clearly to customers.
• Identifying opportunities for upgrades, service plans and additional works.
• Providing technical feedback to design and installation teams to support continuous improvement.
• Managing your own diary and ensuring appointments are completed efficiently.
• Maintaining high standards of workmanship, professionalism and customer service.
• Following all health and safety procedures and industry standards.

Requirements

• At least 2 years' experience servicing and maintaining heat pump systems.
• Strong electrical and plumbing knowledge, with 4+ years' experience preferred.
• Experience with MVHR systems would be highly advantageous.
• Relevant technical qualifications, such as F-Gas, electrical certifications or NVQ Level 2/3 in Plumbing & Heating.
• Strong fault-finding, diagnostic and problem-solving skills.
• Excellent organisational skills and the ability to manage your own workload.
• A professional, customer-focused approach and pride in delivering high-quality work.
• A full, clean UK driving licence.
• A willingness to undertake ongoing training and gain manufacturer-specific certifications.

What's on Offer

• £35,000 – £50,000 basic salary, depending on experience and qualifications.
• £5,000 – £10,000 annual commission potential, taking your OTE to £40,000 – £60,000.
• Company van and fuel card.
• Company mobile phone and laptop.
• Regular manufacturer training to develop your technical expertise.
• Genuine career progression opportunities within a growing business.
• 28 days' paid holiday, including bank holidays.
• Company pension scheme following successful probation.
• Access to an on-site company gym.
• Uniform and PPE provided.

Why Apply

Join a growing renewable energy business where quality, customer service and technical expertise are at the heart of everything it does. You'll have the opportunity to work with experienced specialists, expand your knowledge of renewable technologies and build a long-term career in an evolving industry.

If you're an experienced Service & Maintenance Engineer looking for your next opportunity, we'd love to hear from you!