HEART Assistive Technology Installation Officer (CDC)

City Of Doncaster Council; Doncaster; On-site; GBP 27,000 - 28,000; Part time

Benefits offered by this job

Leave entitlement

Pension

Wellbeing support

Training opportunities

Staff discounts

Job summary

City of Doncaster Council is seeking an Assistive Technology Installation Officer for the HEART Service based at Holmescarr Centre, Rossington, Doncaster. This permanent, part-time role (26.25 hours per week) involves visiting residents to install and maintain assistive tech and telecare equipment to support independence at home.

You will work within safeguarding and data protection guidelines, complete annual reviews, and keep accurate records, with a focus on compassionate, person-centred

Qualifications

• Experience with assistive technology and telecare is preferred.
• Ability to follow safeguarding, health and safety and data protection procedures.
• Excellent communication and compassionate approach.

Responsibilities

• Install, test, maintain, exchange and disconnect assistive technology equipment in residents' homes.
• Visit residents to ensure equipment supports independence and wellbeing.
• Maintain accurate electronic records and follow up as needed.
• Collaborate with Adult Social Care and partner organisations.

Skills

Excellent communication

Job description

Based at: Holmescarr Centre, Rossington, Doncaster

Salary details: Grade 6, £27,274 - £28,153 (pro-rata) + All Inclusive Allowance 3.5%

Contract Type: Permanent, Part Time

Hours: 26.25 Hours per week, working a 4 day, 2 week rota pattern (Week 1: 08:00 - 16:00 and Week 2: 10:00 - 18:00)

Closing date: 01 November 2026

Enhanced Level DBS Disclosure is required for appointment to this post.

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of HEART Assistive Technology Installation Officer.

Do you have a positive approach to work and enjoy the challenge of a busy role?

Do you enjoy working independently and making a real difference to people's lives?

Are you passionate about helping vulnerable people remain safe and independent in their own homes through the use of assistive technology?

The HEART Service is looking to recruit an Assistive Technology Installation Officer to support residents across Doncaster by providing, installing and maintaining a range of assistive technology and telecare equipment.

Working within the HEART Service, you will undertake visits to people's homes to install, test, maintain, exchange and disconnect assistive technology equipment. You will ensure individuals have access to the most appropriate equipment to support their independence, wellbeing and safety, whilst promoting person-centred approaches.

The role also involves completing annual reviews of customer information, carrying out follow-up visits and telephone contacts, maintaining accurate electronic records and ensuring all equipment and information remain up to date.

You will work closely with colleagues across Adult Social Care and partner organisations and will be expected to follow safeguarding, health and safety, data protection and customer care procedures at all times.

We are seeking an individual with excellent communication skills, a caring and compassionate approach and an understanding of the needs of vulnerable adults. Knowledge of assistive technology, dementia, safeguarding and health and safety would be advantageous.

We value a range of experiences and skills. If you have transferable skills from other roles or voluntary work, we encourage you to apply.

In return for your hard work and dedication, we can offer you the chance to be part of a supportive team committed to helping people live independently in their own homes.

In return for your contribution, we offer:

• Competitive leave entitlement
• Generous local government pension scheme
• Wellbeing support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• More information on benefits can be found in the attached benefits booklet.

City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.

We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.

Essential Driver Post,

you will need a full driving license and own transport to travel throughout the borough.

English Fluency Duty Under The Immigration Act 2016: As you are applying for a person facing role, you must have the ability to converse easily with customers being able to provide advice and guidance in accurate spoken English.

This post involves working with adults and therefore if successful you will be required to apply for a Disclosure and Barring Service check at an enhanced level. Further information about the Disclosure Scheme and can be found at

Confirmation of appointment will be subject to a medical assessment.