HEART Assistive Technology Installation Officer (CDC)

Kirklees Metropolitan Council; Doncaster; On-site; GBP 27,000 - 28,000; Part time

Benefits offered by this job

Competitive leave entitlement

Generous local government pension

Wellbeing support and staff networks

Development and training opportunities

Staff discounts and benefits

Job summary

City of Doncaster Council is seeking an Assistive Technology Installation Officer to support residents across Doncaster by installing, testing, maintaining and exchanging assistive technology equipment. You will travel to customers’ homes, conduct annual reviews and keep detailed electronic records, ensuring up-to-date information and devices to promote independence and safety.

The role focuses on person-centred support, safeguarding, and collaboration with Adult Social Care.

Qualifications

• Excellent communication skills and a caring, compassionate approach.
• Understanding the needs of vulnerable adults is essential.
• Knowledge of assistive technology, dementia, safeguarding and health & safety would be advantageous.

Responsibilities

• Visit residents' homes to install, test, maintain, exchange and disconnect assistive technology equipment.
• Complete annual reviews of customer information and follow-up visits/contacts.
• Maintain accurate electronic records and ensure equipment/information are up to date.

Skills

Excellent communication skills

Caring and compassionate

Understanding vulnerable adults needs

Full driving license and own transport

Job description

Based at: Holmescarr Centre, Rossington, Doncaster

Salary details: Grade 6, £27,274 – £28,153 (pro-rata) + All Inclusive Allowance 3.5%

Contract Type: Permanent, Part Time

Hours: 26.25 Hours per week, working a 4 day, 2 week rota pattern (Week 1: 08:00 – 16:00 and Week 2: 10:00 – 18:00)

Closing date: 01 November 2026

Enhanced Level DBS Disclosure is required for appointment to this post.

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of HEART Assistive Technology Installation Officer.

Do you have a positive approach to work and enjoy the challenge of a busy role?

Do you enjoy working independently and making a real difference to people’s lives?

Are you passionate about helping vulnerable people remain safe and independent in their own homes through the use of assistive technology?

The HEART Service is looking to recruit an Assistive Technology Installation Officer to support residents across Doncaster by providing, installing and maintaining a range of assistive technology and telecare equipment.

Working within the HEART Service, you will undertake visits to people’s homes to install, test, maintain, exchange and disconnect assistive technology equipment. You will ensure individuals have access to the most appropriate equipment to support their independence, wellbeing and safety, whilst promoting person-centred approaches.

The role also involves completing annual reviews of customer information, carrying out follow-up visits and telephone contacts, maintaining accurate electronic records and ensuring all equipment and information remain up to date.

You will work closely with colleagues across Adult Social Care and partner organisations and will be expected to follow safeguarding, health and safety, data protection and customer care procedures at all times.

We are seeking an individual with excellent communication skills, a caring and compassionate approach and an understanding of the needs of vulnerable adults. Knowledge of assistive technology, dementia, safeguarding and health and safety would be advantageous.

In return for your hard work and dedication, we can offer you the chance to be part of a supportive team committed to helping people live independently in their own homes.

In return for your contribution, we offer:

• Competitive leave entitlement
• Generous local government pension scheme
• Wellbeing support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• More information on benefits can be found in the attached benefits booklet.

Shortlisting and interviews are to be confirmed.

For further details or an informal chat, please contact: The HEART Team, Tel: [phone]

We encourage applicants to use their own words to reflect their experience and skills and over-reliance on AI is discouraged.

City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.

We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.

Essential Driver Post, you will need a full driving license and own transport to travel throughout the borough.

English Fluency Duty Under The Immigration Act 2016: As you are applying for a person facing role, you must have the ability to converse easily with customers being able to provide advice and guidance in accurate spoken English.

This post involves working with adults and therefore if successful you will be required to apply for a Disclosure and Barring Service check at an enhanced level. Further information about the Disclosure Scheme and can be found at www.gov.uk/disclosure-barring-service-check

Confirmation of appointment will be subject to a medical assessment.

Company: City Of Doncaster Council

Salary: Grade 6, £27,274 – £28,153 (pro-rata) + All Inclusive Allowance 3.5%

Location: Doncaster, South Yorkshire

Sector: Health and Social Care

Job Role: Officer