Community Care Officer (CDC)

Doncaster Metropolitan Borough Council; Doncaster; Hybrid; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Competitive leave

Pension scheme

Wellbeing support

Training opportunities

Staff discounts

Job summary

Doncaster Metropolitan Borough Council is seeking a Community Care Officer to join the Mental Health Social Work Team in Doncaster. This pilot role will focus on early intervention, referral triage and direct work with individuals to maximise independence and wellbeing.

You will undertake assessments as required, develop strong working relationships with community and voluntary sector partners, and contribute to a locality-based model aligned with Care Act guidance.

Qualifications

• Experience within social care practice is desirable.
• Knowledge of Care Act 2014 guidance beneficial.
• DBS enhanced clearance required for appointment.

Responsibilities

• Promoting independence and reducing risks for adults in Doncaster in line with the Care Act (2014).
• Undertaking person-centred Care Act assessments to identify needs and actions.
• Identifying needs and creating support plans and determining eligibility for services under Care Act Guidance.
• Management of a caseload with potential involvement of other professionals.
• Identification of risks or potential abuse and reporting to safeguarding staff as required.
• Supporting and working with Qualified Social Workers and other professionals on complex cases.
• Helping develop and implement locality-based, community-led support models.

Job description

Based at: Civic Office, Waterdale, Doncaster, DN1 3BU

Salary details: Grade 7 - 29,542 - 32,578

Contract Type: Permanent, Full time

Hours: 37 hours per week

Flexible working arrangements: We welcome flexible working requests, including job share, part-time, and hybrid options where possible.

Closing date: 18 October 2026

Enhanced with barred list DBS Disclosure is required for appointment to this post.

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do.

There is an exciting opportunity to join the Mental Health Social Work Team in the role of Community Care Officer. This exciting pilot opportunity within the Mental Health Social Work Team will focus on supporting early intervention and prevention. The Community Care Officer will assist with referral triage, undertaking direct work with individuals to help maximise independence and wellbeing, undertake assessments where required, and develop strong working relationships with community and voluntary sector partners. The role offers the opportunity to make a meaningful difference by ensuring people receive the right support at the right time.

The Mental Health Social Work Team work in partnership with secondary mental health services to provide an integrated, high-quality Social Work service to adults and carers in accordance with the Care Act (2014) statutory requirements, local policy, procedure and guidance. We work with a diverse population including preparing young people for adulthood, working age adults and older people with functional mental health needs.

We want every person in Doncaster to live in the place they call home with the people and things that they love, in communities where they look out for one another, doing things that matter to them. Your practice will be aligned to the City of Doncaster Adult Social Care Practice Framework.

Key Responsibilities:

• Promoting independence and reducing risks for adults living in Doncaster in line with the Care Act (2014)
• Undertaking a person-centred care act assessment to identify need taking the appropriate action whilst respecting individual values, cultures and diversity
• Identifying needs and creating support plans to meet identified needs as well as determining eligibility for services in accordance with Care Act Guidance
• Management of a caseload acknowledging that some individuals may require assistance from other professionals
• Identification of risks or incidents of possible abuse including reporting this to the appropriate staff member in line with the Councils Safeguarding adults policy and procedure
• Supporting and working with Qualified Social Workers and other professionals in cases which have become complex
• Assisting in the development and implementation of the locality-based community led support model using creative ways to support service users and carers

What you will bring to the role:

We value a range of experiences and skills. This role will be ideal for a candidate who has existing knowledge and experience within social care practice and wishes to further develop these skills working in the field of mental health.

Details on what it is like working for us (service/team):

Our highly experienced mental health social work team offers a supportive and collaborative environment. We prioritise staff wellbeing and development through weekly peer support sessions, providing dedicated reflective space and shared learning from practice. Day-to-day support is strengthened by consistent duty management cover, and youll benefit from strong professional guidance from the Adult Future Options leadership team.

In return for your contribution, we offer:

• Competitive leave entitlement
• Generous local government pension scheme
• Wellbeing support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• More information on benefits can be found in the attached benefits booklet.

We encourage applicants to use their own words to reflect their experience and skills and over-reliance on AI is discouraged.

This post involves working with adults and therefore if successful you will be required to apply for a Disclosure and Barring Service check at an enhanced level. Further information about the Disclosure Scheme and can be found at www.gov.uk/disclosure-barring-service-check

The Advance Employment Team offers personalised support to help you take your next step into work. From building your CV and getting the right interview skills to accessing a wide range of free courses, the team will help you grow your skills and confidence and find a job youll enjoy. Get in touch by email ( [e-mail] ) or visit the Advance website ( www.advancedoncaster.co.uk ) to discover the support available.

City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.

We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.

Confirmation of appointment will be subject to a medical assessment.