Hearcare Admin Specialist — Flexible Hours & Pension

Specsavers; Droitwich Spa; Sur place; GBP 16 000 - 25 000; Plein temps

Avantages offerts par ce poste

Performance-related bonus

Pension scheme with employer contrib.

Flexible contracts 3/4/5 days

Résumé du poste

Specsavers in Droitwich Spa is seeking an Administrator to support hearcare operations. You will triage patients, answer calls, confirm clinics, conduct aftercare calls, update records, manage appointments, handle banking tasks, and assist with repairs to hearing aids.

A friendly, professional, and proactive approach is essential. You’ll join a busy store focused on delivering exceptional customer care across optical and hearcare services, working with audiologists and staff to ensure a seamless

Qualifications

• Experience in administration or front-desk support.
• Good written and verbal communication skills.
• Able to handle confidential information with discretion.

Responsabilités

• Triage patients and answer calls and general queries.
• Make calls to confirm clinics and deliver aftercare calls.
• Update and file records; book and manage appointments.

Connaissances

Organisational skills

Attention to detail

Communication skills

MS Office proficiency

Independent working

Confidential information handling

Proactive problem-solving

Customer service

Time management

Willingness to learn systems

Outils

MS Office (Outlook, Word, Excel)

Description du poste

Specsavers in Droitwich Spa is seeking an Administrator to support hearcare operations. You will triage patients, answer calls, confirm clinics, conduct aftercare calls, update records, manage appointments, handle banking tasks, and assist with repairs to hearing aids.

A friendly, professional, and proactive approach is essential. You’ll join a busy store focused on delivering exceptional customer care across optical and hearcare services, working with audiologists and staff to ensure a seamless