Healthcare Support Worker, Integrated Neighbourhood Team

UHCW NHS Trust; Coventry; On-site; GBP 21,000 - 25,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking a Healthcare Support Worker to join the Integrated Neighbourhood Team. The role delivers high-quality, person-centred care to patients in their homes, care homes and community clinics, alongside registered nurses and a multidisciplinary team.

You will support wound healing, monitor progress, assist with medication administration and clinical observations, and help patients manage long-term conditions while promoting independence.

Qualifications

• Experience in healthcare or care settings.
• Strong communication and interpersonal skills.
• Interest in wound healing and long-term condition care.
• Full UK driving licence and access to a vehicle.
• Ability to work independently within competencies.

Responsibilities

• Support patients in their own homes, care homes and community clinics.
• Assist with wound care, monitoring progress and treatment plans.
• Aid with medication administration and clinical observations.
• Work with Registered Nurses and multidisciplinary teams.
• Promote patient independence and holistic care.

Job description

Healthcare Support Worker, Integrated Neighbourhood Team

A Vacancy at University Hospitals Coventry and Warwickshire NHS Trust.

Healthcare Support Worker - Integrated Neighbourhood Team (Wound Healing Focus)

An exciting opportunity has arisen for an enthusiastic and motivated Healthcare Support Worker to join the Integrated Neighbourhood Team (INT) at University Hospitals Coventry and Warwickshire NHS Trust.

Working as part of a multidisciplinary neighbourhood team, you will support the delivery of high-quality, person-centred care to patients in their own homes, care homes and community clinics. You will work alongside Registered Nurses and other healthcare professionals to help patients maintain their independence, manage long-term conditions and achieve the best possible health outcomes.

A key element of this role will be supporting patients with wound healing needs, including lower limb ulceration, surgical wounds, pressure ulcer prevention and other complex wounds. Under the direction of Registered Nurses, you will contribute to the delivery of treatment plans, monitor progress and support patients in achieving positive healing outcomes.

Whilst wound healing will be a priority area of practice, the role also involves supporting the wider needs of patients through delegated aspects of their care plan. This may include tasks such as medication administration, insulin administration, clinical observations and other planned interventions, ensuring patients receive holistic, coordinated care during each visit.

About the Neighbourhood Team

Our Integrated Neighbourhood Teams provide coordinated care closer to home, bringing together a range of health and social care professionals to meet the needs of local populations.

The team supports patients with acute, chronic and complex health needs, helping to prevent avoidable hospital admissions and enabling people to remain safe and independent within their own communities. Working collaboratively across services, we aim to deliver proactive, responsive and personalised care.

As a Healthcare Assistant within the team, you will play a vital role in supporting patients and contributing to the delivery of safe, effective and compassionate care.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

What We Are Looking For

We are seeking a Healthcare Support Worker who:

• Have experience working in a healthcare or care setting.
• Are passionate about delivering compassionate, high-quality patient care.
• Have an interest in community nursing, wound healing and long-term condition management.
• Demonstrate excellent communication and interpersonal skills.
• Can work independently within agreed competencies and seek support when required.
• Are able to prioritise workload and manage their time effectively.
• Work well as part of a multidisciplinary team.
• Are committed to learning, development and the acquisition of new skills.
• Experience working within community services, district nursing or outpatient settings.
• Experience supporting patients with wound care needs.
• Knowledge of skin integrity and pressure ulcer prevention.
• Experience caring for patients with long-term conditions.
• Understanding of person-centred care and promoting independence.
• Hold a full UK driving licence and have access to a vehicle.

This is an excellent opportunity to gain experience within community nursing while developing enhanced knowledge and competencies in wound healing and lower limb management.

For further details of the role please see the attached job description.

A full UK driving license is essential for this role. Please note that an international driving license is not accepted.

The group is currently trialling a new Integrated Neighbourhood Team (INT) model following a collaborative event with internal and external stakeholders. This pilot aims to explore team structures and assess the impact on patient experience. While no formal redesign has taken place yet, the outcomes of this trial may inform future service delivery and team configuration across the group.

If you are successful in your application, please be aware that your team structure and line management may be subject to change in the future as part of this evolving model. However, any formal changes will be preceded by appropriate consultation in line with organisational policy.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.