Healthcare Support Worker - HCA (ARRS Role)

Primary Care North Cumbria; Brampton; Remote; GBP 19,000 - 23,000; Full time

Job summary

Carlisle Rural Primary Care Network (PCN) is hiring to support the Brampton Medical Practice and partner sites in delivering high-quality patient care. You will work with PCN Frailty Nurses and the clinical team to perform health checks, vaccinations, ECGs and labs across our multi-site rural program.

The role includes assisting with immunisations, data collection, and maintaining equipment, with a DBS check required.

Qualifications

• Experience dealing with the public in a care setting.
• Meeting Quality Targets
• Use of Microsoft Office
• Previous experience within General Practice or health care role
• Experience in EMIS Web

Responsibilities

• Supporting the PCN Frailty Nurse team in duties to deliver care to patients on their lists.
• New patient health checks / NHS healthchecks / Weight Management
• ECG recording
• Assist with Learning Disability and Mental Health annual reviews
• To give flu vaccines / immunisations within established protocols
• Processing and management of laboratory samples requested by GPs/nurses
• Maintenance of surgical equipment
• Cleaning of clinical areas within remit of role
• Vaccine/cold chain storage, monitoring and recording
• Surgical equipment and vaccine restocking and stock rotation
• Clearing and restocking consulting rooms
• Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during minor operations
• Assisting in the assessment and surveillance of patients' health and well-being
• Undertaking specific clinical activities for named patients delegated and taught
• Raising awareness of health and well-being
• Assisting with data collection on health and well-being needs
• Follows aseptic technique in removal of sutures, clips, dressings per nursing care plan
• Observing infection control procedures to protect patients and staff

Skills

Public-facing interactions

Quality targets

Microsoft Office

EMIS Web

Time management

Phlebotomy training

Infection control

Education

GCSE English & Maths (Grade 4+)

NVQ Level 3 or equivalent

HCA experience

Tools

Microsoft Office

EMIS Web

Job description

An exciting and new opportunity has arisen to join the Carlisle Rural Primary Care Network (PCN) team based with Brampton Medical Practice.

This role will work with our practice clinical team and PCN Frailty Nurses to deliver high level services to our patient population of around 16'700 patients.

Main duties of the job

We are able to offer up to 37.5 hours per week and are also happy to consider part-time hours.

Hours of work will be on a rota basis, working between 08:00am and 18:30pm, with Saturdays covered on a team-based rota.

About us

We are a semi-rural dispensing and training practice led by 6 dedicated GP Partners, and Senior Management Team serving a population of around 16'700 patients

We operate across four sites, two of which are based in Brampton, one in Wetheral and one in Corby Hill.

Job responsibilities

Supporting the PCN Frailty Nurse team intheir duties to deliver care to patients under their patient list withinpractice clinics

New patient health checks /NHS healthchecks / Weight Management

ECG recording

Assist with Learning Disability and Mental Healthannual reviews

To give flu vaccines / immunisations within thescope of established protocols

Processing and management of laboratory samplesrequested by GPs/nurses

Maintenance of surgical equipment

Cleaning of clinical areas within remit of role

Vaccine/cold chain storage, monitoring andrecording

Surgical equipment and vaccine re-stocking andstock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments andequipment before, during and after patient care interventions, includingassisting GPs during the performance of minor operations

Assisting in the assessment and surveillance ofpatients health and well-being

Undertaking specific clinical activities for namedpatients that have been delegated and taught specifically in relation to thatindividual

Helping to raise awareness of health and well-beingand how it can be promoted

Assisting with the collection and collation of dataon needs related to health and well-being

Follows aseptic technique in removal of sutures,clips, dressings as per nursing care plan.

At all times, observes infection control proceduresand protocols to protect patients, colleagues and themselves.

Please Note: The successful applicant will be subject to an enhanced DBS Check, the cost of which will be paid by the post holder either on appointment or as part of the first 3 months salary deductions. Current cost is £49.50

Person Specification

Experience

• Experience with dealing with the public/patients
• Meeting Quality Targets
• Use of Microsoft Office
• Previous experience within a General Practice or health care role
• Experience in EMIS Web

Knowledge and Skills:

• Good written communication skills, clear concise record keeping
• IT Skills
• Time management, able to prioritise and organise own workload
• Trained in phlebotomy and infection control

Other:

• Driving licence with own transport or ability to be able to travel to any of our sites as required: Brampton, Corby Hill, Wetheral
• Flexibility of working hours / ability to work at desired times which includes working extended access, late evenings, weekends To cover holidays and sickness

Qualifications

• A demonstrable commitment to professional development
• Good standard of general education 5 GCSE including English and Maths Grade 4 and above or demonstrable experience and knowledge (application/interview/previous work history)
• NVQ level 3 or equivalent
• Previous experience of working in a HCA role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.