Healthcare Support Specialist - Patient Services (Hybrid)

Your World Recruitment Group; England; Híbrido; GBP 24.000 - 28.000; Jornada completa

Descripción de la vacante

A healthcare recruitment firm is seeking a Customer Service Associate for their ADHD Assessment and Treatment service across the UK. The role involves supporting patients throughout their clinical pathway, with responsibilities including patient communication, appointment scheduling, and general administration. The position is full-time and hybrid, based in Shoreditch, London, requiring experience in healthcare customer support and understanding of data confidentiality.

Formación

• Experience of customer support in a healthcare setting.
• Experience working within neurodiversity or mental health.
• Understanding of confidentiality, GDPR, and safe data handling.

Responsabilidades

• Communicate with patients and handle calls.
• Book and schedule appointments.
• Process payments and handle general administration.

Conocimientos

Customer support in a healthcare setting

Experience in neurodiversity or mental health

EHR systems usage

Call handling

Understanding of confidentiality and data handling

Familiarity with CQC expectations

Descripción del empleo

A healthcare recruitment firm is seeking a Customer Service Associate for their ADHD Assessment and Treatment service across the UK. The role involves supporting patients throughout their clinical pathway, with responsibilities including patient communication, appointment scheduling, and general administration. The position is full-time and hybrid, based in Shoreditch, London, requiring experience in healthcare customer support and understanding of data confidentiality.