Healthcare Service Manager — Operations & Performance

South Warwickshire University NHS Foundation Trust

West Midlands

On-site

GBP 60,000 - 70,000

Full time

7 days ago
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Job summary

South Warwickshire University NHS Foundation Trust is seeking a Service Manager to lead day-to-day management of the Elective services within the Medicine Directorate at Warwick Hospital. You will support the Operations Manager to deliver high-quality, patient-centered care, manage performance and risk, and drive service improvements throughout the portfolio.

The role requires strategic development, partnership building, and the ability to implement business and efficiency plans while

Qualifications

  • Degree or equivalent level of ability with NHS experience in a management setting.
  • Postgraduate qualification or equivalent.
  • Evidence of continued professional development and leadership ability.

Responsibilities

  • Support and assist the Operations Manager in day-to-day management of the portfolio.
  • Deliver high-quality, patient-centred services within available resources.
  • Attend weekly performance meetings on behalf of the Operations Manager when required.
  • Analyse data to drive knowledge management and service improvements.
  • Manage risk and governance, escalating concerns as needed.
  • Maintain effective communication and relationships for services within the portfolio.
  • Develop business plans to meet patient needs and respond to priorities.
  • Identify opportunities for service improvement and income generation.

Skills

Communication skills
Interpersonal skills
Negotiation and influence
IT literacy
Analytical thinking

Education

Degree or equivalent level of ability
Postgraduate qualification

Job description

South Warwickshire University NHS Foundation Trust is seeking a Service Manager to lead day-to-day management of the Elective services within the Medicine Directorate at Warwick Hospital. You will support the Operations Manager to deliver high-quality, patient-centered care, manage performance and risk, and drive service improvements throughout the portfolio.

The role requires strategic development, partnership building, and the ability to implement business and efficiency plans while

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