Healthcare Security Officer

Torbay and South Devon NHS Foundation Trust; Torquay; Híbrido; GBP 22 000 - 26 000; Tempo integral

Resumo da oferta

Torbay and South Devon NHS Foundation Trust is seeking a Healthcare Security Officer to support the Trust Security Management Team in delivering security services. You will patrol both inside and outside the Trust, observing for suspicious activity and performing dynamic risk assessments in a healthcare setting.

You will handle high level and intense situations with conflict management and physical intervention as needed, maintaining a professional approach and rapid response to incidents.

Qualificações

• Security qualifications and driving licence required.
• Experience in healthcare security and customer service preferable.
• Proficient with standard PC software and security systems.

Responsabilidades

• Provide direct immediate response to Trust security incidents as first responder.
• Carry out regular patrols internally and externally around the Trust.
• Manage physical intervention and conflict situations professionally.
• Observe for suspicious activity and conduct dynamic risk assessments.
• Collaborate with the Security Management Team to maintain 24/7 service.

Conhecimentos

Conflict management

Physical intervention

Security qualification level 3

Driver's licence

Customer service qualification level 3

PC literate (Word/Excel/Outlook)

Security CCTV experience

Hospital environment experience

Working with police

Formação académica

General education (Std level)

GCE/CSE/GCSE or equivalent

Ferramentas

Word

Excel

Outlook

Descrição da oferta de emprego

A Healthcare Security Officer supports the Trust Security Management Team in the delivery of security services to the Trust.

You will be involved daily in high level impact & intense situations, requiring the regular use of conflict management and physical intervention, resulting in a physical and mentally demanding role.

You will provide a security presence by undertaking regular patrols, both externally and internally, around the Trust, interacting with site users, observing for any suspicious activity, and undertaking dynamic risk assessments of the situation to deal with as appropriate.

Main duties of the job

• Provide direct immediate response to all Trust security incidents, managing the situation as the first responder, and making assessments for wider escalation in keeping with a security and healthcare environment.
• You will be involved daily in high level impact & intense situations, requiring the regular use of conflict management and physical intervention, resulting in a physical and mentally demanding role.
• Provide a security presence by undertaking regular patrols, both externally and internally, around the Trust, interacting with site users, observing for any suspicious activity, and undertaking dynamic risk assessments of the situation to deal with as appropriate.
• Responsible for maintaining a professional approach to their work and responding in a rapid manner to all security and emergency incidents .
• Responsibility to action tasks when assigned to them, ensuring a proactive and professional approach.

Being a team member of the security team, the post holder has both a group and individual responsibility for defined aspects of the service and will ensure that their contribution is both positive and beneficial in helping Trust Security and other departments of the Trust to fulfil the Trust’s overall objectives.

Detailed job description and main responsibilities

• Work with the management team in the delivery of a 24/7 security service within the Trust and to assist and support colleagues within the clinical and non-clinical services.
• To be physically fit to carry out physical intervention techniques. Manage physical interventions and conflict management situations professionally.
• Carry out patrols both internally and externally in the Trust.

Person specification

Qualifications

• Standard level General Education
• GCE/CSE/GCSE or equivalent
• Security Qualification at Level 3 - or equivalent experience
• Driver's licence
• Customer Service Qualification at Level 3

Healthcare Security Experience

• Healthcare Security Experience
• Customer Service experience
• PC literate (word, excel, outlook)
• Knowledge of security industry & sector
• Security CCTV experience
• Working in a hospital environment
• Close working relationship with police

You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.

If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a ‘Staff Carers’ policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.

IMPORTANT INFORMATION

• We reserve the right to close vacancies early if we receive a high volume of applications. Therefore, we encourage you to apply promptly.
• Please read the job description carefully and tailor your application to reflect the requirements of the role.
• Applicants who identify in their application form they are a part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role. Step into Health guidance can be found on our NHS Employers website.
• Correspondence will be sent via Trac, text, and email. Please ensure you check your email and Trac account regularly.
• Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
• If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
• It is your responsibility to ensure the timely receipt of appropriate references.

The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.