Healthcare Operations Lead (NHS)

Liverpool Heart and Chest Hospital NHS Foundation Trust; Liverpool; On-site; GBP 32,000 - 39,000; Full time

Job summary

Liverpool Heart and Chest Hospital NHS Foundation Trust in Liverpool is recruiting an Operational Support Manager (NHS AfC Band 5) to oversee day-to-day division operations, provide leadership to administrative and clerical teams, and drive performance against key targets.

You will contribute to service improvements and ensure high-quality, patient-centred care within a supportive NHS environment, with emphasis on proactive problem solving and collaborative leadership.

Qualifications

• Educated to degree level or equivalent experience in healthcare management, business administration, operational management or a related field.
• Competent in Microsoft Office applications, particularly Excel, Word and PowerPoint.
• Evidence of continuing professional development.

Responsibilities

• Oversee day-to-day operational management of the Medicine Division.
• Provide leadership to administrative and clerical teams.
• Drive performance against key operational targets.
• Contribute to service improvements and support high quality, patient-centred care.

Skills

Leadership

Organisational skills

Communication

Problem solving

People management

Analytical thinking

Attention to detail

Project management

Interpersonal skills

Continuous improvement

Education

Degree in healthcare management / related field

Tools

Excel

Word

PowerPoint

Job description

Liverpool Heart and Chest Hospital NHS Foundation Trust in Liverpool is recruiting an Operational Support Manager (NHS AfC Band 5) to oversee day-to-day division operations, provide leadership to administrative and clerical teams, and drive performance against key targets.

You will contribute to service improvements and ensure high-quality, patient-centred care within a supportive NHS environment, with emphasis on proactive problem solving and collaborative leadership.