Healthcare Operations Director - Multi-Site & On-Call

careers.ky; Morpeth; On-site; GBP 61,000 - 81,000; Full time

Job summary

Align is seeking a Clinical Practice Manager to oversee patient management, HR, clinic operations and business development across three outpatient clinics, the inpatient service and sister islands. The role requires 24/7 on-call availability and travel between sites, with a focus on efficiency, compliance and growth.

The successful candidate will lead facilities, patient coordination, front desk supervision, and cross-site operations, while working with executives to expand services and optimize

Qualifications

• 15+ years' senior operational, project or business management experience.
• Qualification in HR/Business/Operations Management or Healthcare Administration (or equivalent).
• Bachelor's degree required.
• Strong leadership of large, multicultural teams.

Responsibilities

• Develop and drive Align's business strategy with the MD/Board.
• Oversee facilities maintenance, safety, and regulatory compliance.
• Manage patient management, front desk operations and HR matters across sites.
• Coordinate day-to-day clinic and inpatient operations, including on-call logistics.
• Build referral networks and manage marketing activities to drive patient bookings.

Skills

Senior leadership

Operations management

Healthcare administration

HR management

Education

Bachelor's degree

HR/Operations/Healthcare Mgmt

Tools

EMR software

Job description

Align is seeking a Clinical Practice Manager to oversee patient management, HR, clinic operations and business development across three outpatient clinics, the inpatient service and sister islands. The role requires 24/7 on-call availability and travel between sites, with a focus on efficiency, compliance and growth.

The successful candidate will lead facilities, patient coordination, front desk supervision, and cross-site operations, while working with executives to expand services and optimize