Healthcare Operations Administrator

East Coast Community Healthcare CIC; Beccles; Vor Ort; GBP 15.000 - 18.000; Teilzeit

Benefits dieser Stelle

NHS Pension scheme

Workplace pension scheme

Flexible working

Discounts for NHS staff

Shareholder option

Zusammenfassung

East Coast Community Healthcare CIC is seeking experienced Administrators to join a busy support services team. The role involves comprehensive administrative support to Adult Services, covering multiple ECCH sites from Beccles Hospital, with a 27-hour week rota.

The post-holder will handle reception, referrals, data entry, appointments and general office duties, while upholding confidentiality and customer service excellence in a healthcare setting.

Qualifikationen

• Educated to GCSE 'C' or equivalent with 5 GCSEs including English, Maths & IT.
• Standard keyboard skills equivalent to RSA II.
• Knowledge of and proficiency in Microsoft Word and Excel; Microsoft PowerPoint.

Aufgaben

• Provide hub administration across reception, back office and ward (when applicable).
• Support Senior Care Coordinator in managing clinical staff off duties; maintain staffing levels.
• Provide efficient reception service; greet patients and visitors professionally.
• Booking/rebooking of patients; manage waiting lists in line with 18-week wait guidelines.
• Carry out health and safety tasks and ensure documentation availability.

Kenntnisse

IT skills

Communication

Organisational skills

Diplomacy

Problem solving

Data protection/confidentiality

Ausbildung

GCSE level with 5 including English, Maths and IT

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Jobbeschreibung

East Coast Community Healthcare CIC is seeking experienced Administrators to join a busy support services team. The role involves comprehensive administrative support to Adult Services, covering multiple ECCH sites from Beccles Hospital, with a 27-hour week rota.

The post-holder will handle reception, referrals, data entry, appointments and general office duties, while upholding confidentiality and customer service excellence in a healthcare setting.