Healthcare Logistics Coordinator - Final Mile & Optimization

HeliosX; Royal Leamington Spa; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Annual Leave Allowance

Private health insurance

Pension scheme

Cycle-to-work Scheme

Electric Car Scheme

Free Dermatica and MedExpress products

Annual L&D budget

Headspace and EAP access

Job summary

HeliosX is seeking a highly organized Logistics Coordinator to join the Operations team in Leamington Spa. You will coordinate collections with courier partners, forecast demand, and support performance reporting, investigations, and compensation claims in line with contracts.

This hands-on role requires attention to detail, strong communication, and a proactive approach to boost delivery performance and customer experience.

Qualifications

• 5+ years in supply chain operations, focusing on carrier management or courier operations.
• Proven ability to engage internal and external stakeholders effectively.
• Desirable: experience in a start-up/scale-up environment.
• Healthcare/pharmacy experience is an advantage.
• Strong cross-functional collaboration to achieve results.
• High logical thinking and problem-solving abilities using data.

Responsibilities

• Maintain records and report on inbound/outbound shipments, inventory, returns, and logistics performance.
• Manage returns with couriers; oversee disposition and refurbishments.
• Identify and reduce inefficiencies in the returns process.
• Build relationships with stakeholders, including 3PL partners.
• Suggest improvements to logistics and cost efficiencies with internal teams.

Skills

Supply chain operations

Carrier management

Stakeholder management

Cross-functional working

Data analysis

Excel/Google Sheets

ERP/MRP systems

Communication (written and verbal)

Fast-paced environment adaptation

Tools

ERP system

MRP system

Job description

HeliosX is seeking a highly organized Logistics Coordinator to join the Operations team in Leamington Spa. You will coordinate collections with courier partners, forecast demand, and support performance reporting, investigations, and compensation claims in line with contracts.

This hands-on role requires attention to detail, strong communication, and a proactive approach to boost delivery performance and customer experience.