Healthcare & Life Science Key Account Manager

Rhenus Logistics; Ashford; On-site; GBP 60,000 - 90,000; Full time

Job summary

Rhenus Logistics is seeking a Business Development professional to lead Healthcare & Life Sciences growth in the UK. You will build a strategic pipeline, win new business, and expand key accounts across Medical Devices, Diagnostics, and healthcare logistics solutions.

You will collaborate with product and operations teams to tailor sector-specific offerings, manage relationships with senior stakeholders, and drive revenue growth while keeping a keen eye on regulatory and quality standards.

Qualifications

• Minimum 5 years of BD/sales experience within Healthcare & Life Sciences or related field.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of healthcare regulations, quality requirements and GDP considerations.
• Excellent relationship-building and communication skills.

Responsibilities

• Develop and execute a Healthcare & Life Sciences growth strategy.
• Identify, qualify, and develop a robust pipeline of strategic customers.
• Generate new business opportunities within medical devices, pharma, biotech, and healthcare logistics.
• Drive revenue growth through customer acquisition and account expansion.
• Monitor market trends and regulatory changes to support initiatives.
• Collaborate with product and operations to deliver sector-specific solutions.
• Build relationships with senior stakeholders and maintain reviews and engagement.

Skills

Business Development

Sales experience

Stakeholder engagement

Strategic account management

Relationship building

Communication skills

Tools

CRM system

Job description

What You Can Expect :

Business Development & Market Growth

• Develop and execute a Healthcare & Life Sciences growth strategy focused on Medical Devices, Diagnostics, Healthcare Products, and GDP-compliant logistics opportunities.
• Identify, qualify, and develop a robust pipeline of strategic Healthcare & Life Science customers.
• Generate new business opportunities within medical device manufacturers, healthcare providers, pharmaceutical companies, biotech organisations, and healthcare distributors.
• Drive profitable revenue growth through strategic customer acquisition and account expansion.
• Monitor healthcare market trends, regulatory changes, and emerging opportunities to support business development initiatives.
• Collaborate with product and operational teams to develop sector-specific customer solutions.

Key Account Management

• Build and maintain strong relationships with key stakeholders, including Supply Chain Directors, Procurement Leaders, Quality Managers, Operations Managers, and Executive Management.
• Develop strategic account plans for designated Healthcare & Life Science customers.
• Increase share of wallet through cross-selling and upselling of logistics and supply chain solutions.
• Act as the primary commercial contact for assigned strategic healthcare accounts.
• Maintain regular business reviews and executive-level customer engagement.
• Ensure high levels of customer satisfaction, retention, and long-term partnership development.

Healthcare & Life Science Expertise

• Promote solutions supporting Medical Device and Healthcare supply chains, including:
• Air Freight, Ocean Freight, Contract Logistics, Temperature-Controlled Solutions, GDP-Compliant Transportation, Value-Added Healthcare Services
• Develop a strong understanding of healthcare regulations, quality requirements, and industry standards.
• Support customers in identifying compliant and efficient logistics solutions for regulated healthcare products.
• Act as an internal advocate for the Healthcare & Life Science vertical.

Sales Performance & CRM Management

• Achieve personal sales targets and growth objectives established at country and regional level.
• Maintain an accurate and actively managed sales pipeline within the CRM system.\
• Ensure all opportunities, activities, forecasts, and customer interactions are documented according to company standards.
• Provide regular sales forecasts and market intelligence to management.
• Comply with all company sales processes, KPI requirements, and reporting standards.

Internal Collaboration

• Work closely with Operations, Product Management, Quality, and Customer Service teams to deliver healthcare-specific solutions.
• Engage healthcare subject matter experts during customer opportunities and strategic projects.
• Support knowledge sharing and mentoring of sales colleagues regarding Healthcare & Life Science market opportunities.
• Participate in industry events, healthcare trade fairs, and customer networking activities.

What You Bring:

• Minimum 5 years of Business Development/Sales experience within Healthcare & Life Sciences, Medical Devices, Pharma, Biotech, or Healthcare Logistics.
• Proven track record of achieving or exceeding sales and growth targets.
• Strong understanding of the Healthcare & Life Sciences market, including regulatory and quality requirements.
• Knowledge of GDP-compliant, temperature-controlled, and healthcare logistics solutions is highly desirable.
• Excellent relationship-building and communication skills with the ability to engage stakeholders at all levels.
• Ability to develop new business opportunities, manage strategic accounts, and drive profitable growth.
• Self-motivated, results-driven, and able to work independently while collaborating across functions.