Healthcare IT Implementation Engineer

Heidi Health Corp.; Greater London; Hybrid; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Equity from day one

Private medical and dental cover

Hybrid work environment

Job summary

Heidi Health Corp. is seeking a Software Implementation Engineer to own end-to-end technical deployments within NHS environments. You will configure SSO, provision tenants, and deliver EHR integrations through to go-live.

You’ll collaborate with CSM, TPM, and Support Engineering; manage integration design, change control, and post-go-live handover; hybrid work with regular office presence in London.

Qualifications

• Experience delivering NHS deployments end-to-end.
• Proven ability to configure SSO, MFA, and integrations.
• Excellent cross-functional communication with CSM and TPM.

Responsibilities

• Own the technical setup of new enterprise accounts end to end: tenant and workspace configuration, user provisioning and seat structure, environment readiness.
• Configure SSO with the customer’s IT team — SAML / OIDC against Okta, Microsoft Entra and NHS identity infrastructure — including MFA and conditional-access alignment.
• Drive network and device readiness: whitelisting, VDI and shared-device constraints, mobile device management, so clinicians can actually use Heidi on day one.
• Translate the agreed SOW and technical design into precise, prioritised implementation requirements; hand net-new build to FDEs in a form they can act on without rework.
• Provide credible estimates, identify dependencies early and give the CSM evidence-based status and recovery options.
• After go-live, keep working with the trust integration team to iterate and optimise the integration: anything that is not a product defect is yours to make work.
• Handle technical template and coding setup where it crosses into system behaviour (clinical content stays with Clinical Enablement).
• Translate customer technical problems into clear priorities — routing integration gaps to the TPM and confirmed defects to Support Engineering.

Skills

SSO configuration

NHS deployment experience

Tenant provisioning

MFA

SAML/OIDC

Tools

Okta

Microsoft Entra

NHS identity infrastructure

Job description

Heidi Health Corp. is seeking a Software Implementation Engineer to own end-to-end technical deployments within NHS environments. You will configure SSO, provision tenants, and deliver EHR integrations through to go-live.

You’ll collaborate with CSM, TPM, and Support Engineering; manage integration design, change control, and post-go-live handover; hybrid work with regular office presence in London.