Clinical Enablement Associate, HealthTech

Heidi Health Corp.; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Equity from day one

Hybrid work (3 days in office)

Personal development budget

Wellness days

Birthday off

Gym subsidy

Job summary

Heidi Health Corp. is expanding its Customer Success team to onboard clinicians and healthcare organisations, embedding Heidi into daily practice with precision and minimal friction.

The role focuses on configuring templates, shaping documentation outputs, and aligning the product to various specialties and settings. You will work directly with end users, travel to sites for rollouts, and deliver comprehensive onboarding across enterprise deployments.

Qualifications

• Early-career clinicians or recently practicing professionals.
• Clear, confident communicator with ability to explain clinical concepts.
• Organised and reliable, able to manage multiple onboarding tasks.

Responsibilities

• Support onboarding of Heidi across new and existing customers with CS Managers.
• Deliver training sessions for clinicians and staff, live and async.
• Configure templates and tailor documentation outputs for different specialties.
• Travel to customer sites for rollouts and in-person adoption support.
• Capture clinician feedback to improve onboarding playbooks and materials.
• Collaborate with Product, Support and Engineering to share field insights.

Skills

Clinical experience

Strong communication

Organized

Adaptable

CRM experience

AI tools familiarity

Tools

CRM experience

Healthcare AI tools

Job description

Heidi Health Corp. is expanding its Customer Success team to onboard clinicians and healthcare organisations, embedding Heidi into daily practice with precision and minimal friction.

The role focuses on configuring templates, shaping documentation outputs, and aligning the product to various specialties and settings. You will work directly with end users, travel to sites for rollouts, and deliver comprehensive onboarding across enterprise deployments.