Healthcare Client Services Associate - Hybrid/Remote

Real Chemistry; New York; Hybrid; GBP 37,000 - 49,000; Full time

Benefits offered by this job

Healthcare benefits

Flexible work arrangements

Job summary

Real Chemistry is hiring an Associate, Client Services to help execute integrated programs for pharmaceutical and life sciences clients. You’ll coordinate cross‑functional deliverables across Media, Medical, Analytics, CRM and Strategy teams and support omnichannel engagement initiatives.

Working with Client Services leaders, you’ll learn healthcare marketing fundamentals, project management, and agency operations while building strong client service skills.

Qualifications

• Bachelor's degree or equivalent experience.
• 0-2 years of agency, client service, marketing, communications, or project coordination experience.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities.
• Proficiency in Microsoft Office and collaboration tools.
• Interest in healthcare, pharmaceutical marketing, or customer engagement.
• Ability to work effectively within a team environment.

Responsibilities

• Support integrated client programs across Media, Medical, Integrated Communications, Social, Analytics, CRM, and Strategy teams.
• Coordinate timelines, trackers, project plans, and client deliverables.
• Assist with meeting preparation, documentation, action items, and follow-up.
• Support project execution across omnichannel and customer engagement initiatives.
• Manage project documentation and workflow systems.
• Assist with quality control and delivery processes.
• Learn client businesses, brands, therapeutic areas, and customer journeys.
• Contribute to internal collaboration and cross-functional coordination.

Skills

Organizational skills

Written and verbal communication

Teamwork

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Collaboration tools

Job description

Real Chemistry is hiring an Associate, Client Services to help execute integrated programs for pharmaceutical and life sciences clients. You’ll coordinate cross‑functional deliverables across Media, Medical, Analytics, CRM and Strategy teams and support omnichannel engagement initiatives.

Working with Client Services leaders, you’ll learn healthcare marketing fundamentals, project management, and agency operations while building strong client service skills.