Healthcare Billing & Accounts Manager

Civica; Amersham; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Annual leave and extra days

Volunteer days

Pension contributions

Income protection

Life assurance

Critical illness cover

Private medical insurance

Health cash plan

Dental insurance

EV scheme

Affinity groups

Refer a friend bonus

Job summary

Civica is seeking an Account Manager in Amersham to manage a portfolio of medical billing and collection accounts. You will ensure timely invoices, accurate records, and effective payment processing while delivering exceptional customer service.

Your role emphasizes problem solving, ownership, and teamwork in a fast-paced health and care environment. Prior experience in accounts, collections, or admin roles is preferred, with healthcare exposure a plus.

Qualifications

• Experience in customer service, accounts, collections, or administrative environment.
• Nice to have healthcare, medical billing, or private healthcare experience.
• Experience with financial or accounts management systems.

Responsibilities

• Process invoices, payments, and associated administration accurately and efficiently.
• Manage and own assigned customer accounts.
• Proactively follow up on outstanding invoices and payments.
• Complete payment reconciliations and account validation activities.
• Maintain accurate records and documentation within company systems.
• Ensure all customer and financial data is entered accurately.
• Support team objectives and service standards.
• Collaborate with colleagues to resolve customer queries and issues.

Skills

Accounts management

Customer service

Invoicing

Microsoft Office

Attention to detail

Communication skills

Teamwork

Independence

Time management

Healthcare experience

Tools

Microsoft Office

Job description

Civica is seeking an Account Manager in Amersham to manage a portfolio of medical billing and collection accounts. You will ensure timely invoices, accurate records, and effective payment processing while delivering exceptional customer service.

Your role emphasizes problem solving, ownership, and teamwork in a fast-paced health and care environment. Prior experience in accounts, collections, or admin roles is preferred, with healthcare exposure a plus.