Healthcare Assistant (Endoscopy)

NHS; Brentford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading private healthcare provider is seeking Healthcare Assistants for their Endoscopy department in Brentford. This role involves ensuring patient safety and care during procedures while adhering to high quality standards. Candidates should possess NVQ Level 3 or equivalent, with training opportunities available for dedicated individuals. A positive attitude and a commitment to teamwork are essential in this dynamic clinical environment.

Benefits

25 days annual leave plus Bank Holidays

Private Healthcare (Benenden)

Company Pension Scheme

Life Assurance

Blue Light Card

Refer a Friend Scheme

Wagestream

Reward Gateway

Cycle to Work Scheme

Smart Tech

EV Car Scheme

Qualifications

• Effective communication and interpersonal skills required.
• Experience of nursing in hospital/outpatient environment preferred.
• Flexibility and adaptability in working approaches.

Responsibilities

• Assist medical personnel in patient care including treatment and education.
• Work under supervision for decontamination and care standards.
• Maintain a high standard of care applying evidence-based practices.

Skills

Communication

Teamwork

Customer Care

Clinical Skills

Education

NVQ Level 3 or equivalent

Good standard of general education to GCSE level or equivalent

Basic Life Support training

Job description

The West London Clinic, formerly known as the Riverside Clinic, is a state-of-the-art hospital offering easy access to the highest level of care and diagnostic imaging. The hospital offers an array of services for both NHS and private patients, including; MRI, ultrasound, X-Ray, endoscopy, pain management, foot and ankle, hand and wrist, gynaecology, vascular services, and more.

We are looking for dedicated, positive, enthusiastic healthcare assistants who are willing to contribute to further development of the Endoscopy department that will deliver a safe and exceptional patient experience. You will be a valued and fundamental part of the team, caring for patients who may go on to undergo day-surgery procedures and expected to promote the highest levels of quality healthcare.

The post-holder should possess a good general standard of literacy and numeracy, education to GCSE level or equivalent. Previous healthcare experience is desirable but training can be supported within the team.

Main duties of the job

The Health Care Assistant will work under the direct supervision of the endoscopy unit lead and undertake tasks and duties delegated by the operational lead and or clinical lead. Primary duties will be based around the decontamination and assisting the workforce of Decontamination staff in providing a specialised decontamination of medical devices service contributing to the clinical care of the patients attending the endoscopy service. You will work collaboratively with the endoscopy team to maintain a high standard of care under the direction of the operational manager, following the Company's policies and procedures at all times.

About us

We're an independent healthcare provider, with established roots in muscular-skeletal health and diagnostics, founded by expert NHS clinicians who recognised a way to improve things.

Our approach means that whether it's speed, flexibility, efficiency or quality, every aspect has been carefully considered to surpass expectations. This is why we've been a trusted partner of the NHS for over ten years, and the provider of choice for countless private patients.

We work with integrity. When it comes to collaboratively delivering care, relationships are key. Whether we're interacting with each other, our partners or our patients, we're always open and honest. Every key decision is based on clear process and informed by evidence.

We act with empathy. Everyone who is here, is here because they care about people. We always try and put ourselves in the shoes of whomever we're interacting with and treat people with compassion and consideration.

We inspire with passion. It's hard work, but we absolutely love what we do. There's no room for a half-hearted approach to healthcare, it requires dedication, and that's what everyone here has. A Healthshare employee is enthusiastic, with a verve and panache that inspires others around them.

• 25 days annual leave (plus Bank Holidays) and option to buy/sell
• Private Healthcare (Benenden)
• Company Pension Scheme
• Life Assurance
• Blue Light Card
• Refer a Friend Scheme
• Wagestream
• Reward Gateway
• Cycle to Work Scheme
• Smart Tech
• EV Car Scheme

Job responsibilities

Maintain a high standard of care applying evidence-based practice

Assist medical/diagnostic personnel in the care of patients to include treatment, preventative care and patient education

Undertake, record and follow guidelines for tasks for which appropriate training has been received

Assist to provide treatment services including but not limited to:

• Work in accordance with Departmental Policy, Standard Operating Procedures and Quality Management Systems
• Reprocess reusable medical devices, disassemble, clean, disinfect, check, assemble, sterilize, keep in drying cabinets and track and trace in a controlled environment
• Contribute to developing the service to ensure that delivery of medical device decontamination is safe, effective and follows best practice
• Carry out weekly water sampling
• Endoscopy assistance in procedure room and recovery, measuring and recording blood pressure and pulse
• ECGs
• 24 Hour Ambulatory Blood Pressure Monitoring
• Height/weight/Body Mass Index measuring and recording
• Chaperoning and assisting patients who are being examined by a clinician, when required
• Provide nursing treatments to patients in participation with consulting clinicians or
• independently to agreed protocols
• Assisting with minor out-patient surgical procedures
• Assist trained professionals with health screening programmes
• Assist with the training of junior staff

Following appropriate training, operate decontamination equipment and carry out routine tests in accordance with the Quality Standards and Guidance

Maintain security of the Decontamination Department(s), equipment and chemicals in accordance with the Departments Policy

Contribute to developing the service to ensure that delivery of medical device decontamination is safe, effective and follows best practice

Maintain high standards of department safety ensuring the health, safety and welfare of self and others.

Demonstrate competency and teach others about the safe and effective use of equipment in the clinical area

Promptly deal with equipment failure in accordance with Healthshare Diagnostics Ltd.s procedure

Perform any investigatory procedures requested by the consulting clinicians

Communicate effectively with patients, relatives, carers, the multi-disciplinary team and significant others

Communicate with patients, clients and relatives on emotional and sensitive issues

Ensure the safe custody, supply and administration of drugs and therapeutic substances in accordance with Healthshare Ltd.s policy

Participate in clinical audit or reviews of patient care, as required

Undertake the collection, storage and dispatch of pathological specimens including PCR testing, intravenous blood samples, swabs, smears etc and ensure the cleanliness of any equipment used

Participate in benchmarking activity in the clinical area

Act as the patient's advocate

Ensure accurate notes of all consultations and treatments are recorded on the clinical computer system as appropriate

Ensure accurate completion of all necessary documentation associated with patient health care and registration with the Clinic

Ensure Healthshare Ltd policies are adhered to by all staff and report as necessary

Be efficient in managing emergency situations including directing other members of the multidisciplinary team

Safeguard the healthandwelfareofpatients and staff inall circumstances

Effectively use information technology for the benefit of patient care in accordance with Healthshare Ltd.s Cyber Code of Conduct

Comply with the Healthshare Ltd complaints procedure

Promptly report all incidents or accidents involving patients or staff and take appropriate action according to Healthshare Ltd.s policy

Participate in the administrative and professional responsibilities of the practice team

Deal with requests from patients and clinical staff for health information leaflets

Work with colleagues in the team on the development of current and new services to the clinic

Ensure stock items under are ordered and available in all consulting and clinical rooms and assist with the correct management and stock control of clinical drugs under the direction of qualified nursing staff

Attend and participate in Clinic meetings as required.

To actively participate in the NVQ process, mandatory training and other additional training relevant to the role

To manage own workload with limited supervision

Manage staff rosters if appropriate in the absence of the operational manager/clinical lead

Be a First Aid Representative for the Clinic

Person Specification

Qualifications

• NVQ Level 3 or equivalent
• Good standard of general education to GCSE level or equivalent
• Literary and numeracy skills
• Up to date Basic Life Support training

Aptitude and Abilities

• Excellent communication and interpersonal skills
• Good IT skills and knowledge of Microsoft Office packages
• Flexible, reliable and responsive to change
• Demonstrating motivation and commitment to team working
• Demonstrating an ability to value the opinion of other members of the multidisciplinary team
• Ability to communicate effectively with all members of the multi disciplinary team
• Proven customer care skills
• Ability to maintain high standards of care
• Competency in clinical skill
• Experience of working in a team and managing time constraints
• Understanding of the issues regarding accountability and delegation

Knowledge and experience

• Recent experience of nursing in hospital environment/outpatient environment
• Demonstration of an understanding of the role of healthcare assistant e.g., phlebotomy skills
• Participation in the care and cleanliness of equipment
• Experience in stock control
• Evidence of participation in clinical audit/patient review
• Previous experience within Endoscopy Services

Circumstances

• Flexible approach to work
• Willingness to further develop knowledge and skills
• Maintenance of personal professional profile and CPD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.