Healthcare Assistant

NHS; Worcester; On-site; GBP 24,000 - 26,000; Full time

Job summary

The Herefordshire and Worcestershire Health and Care NHS Trust is seeking dedicated individuals for a Band 3 role in a rehabilitation unit. This position involves providing patient care, supporting independence, and working closely with a multi-disciplinary team. With flexible working options and a supportive environment, this role is ideal for those looking to make a positive impact in mental health care.

Benefits

27 days leave plus bank holidays

Generous NHS pension

Flexible working opportunities

Maternity, paternity, and adoption support

Health and wellbeing opportunities

Qualifications

• Level 3 qualification (e.g. A-level, NVQ3) in Care or Level 2 qualification (e.g. GCSE, NVQ2) with commitment to Level 3.
• Experience in manual handling of patients and working in a care environment.
• Good English communication skills.

Responsibilities

• Deliver high-quality patient care and support recovery pathways.
• Work alongside a multi-disciplinary team to facilitate learning and independence.
• Conduct enhanced observations of patients.

Skills

Communication

Teamwork

Patient Care

Independence Promotion

Respect and Dignity

Education

Level 3 qualification in Care

Level 2 qualification in Care

Job description

Job summary

Cromwell house is a 10 bedded and Keith Winter house is 15 bedded, 24-hour Rehabilitation unit part of the Mental Health inpatient recovery services. We support patients with complex mental health difficulties predominantly psychosis. The service has a Recovery ethos and offers a holistic person-centred approach with a focus on promoting optimal social recovery, instilling hope for the future whilst supporting patients in developing coping strategies, empowering self-management of symptoms and an ability for increased independence. The job role will be split over both sites and will be required to work 3 days at Keith Winter house and 2 days at Cromwell house.

There is a part-time role working 23 hours per week and a full time post available.

This post requires working rotational shifts.

Please note; the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

Put patient care at the heart of the work you do to improve health care outcomes and service delivery

Deliver the highest standards and quality outcomes possible

Be the best you can be, always look for ways to improve and develop to reach your potential

Encourage others to develop themselves and the service through improvement, innovation and continuous development

Joint working with others, e.g. patients, colleagues in the delivery of high quality healthcare

Build positive working relationships, respecting and valuing others, being helpful and inclusive

Work alongside the multi-disciplinary team to deliver interventions both on the ward and in the community

To work with patients on a one to one and group basis to develop independent living skills and provide psychoeducation to support their recovery pathway

To carry out enhanced observations of patients/clients.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details Date posted

21 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro-rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9798-1434

Job locations

34 Turrall Street

Worcester

WR38AJ

Keith Winter House

Stourbridge Road

Catshill

Bromsgrove

Worcestershire

B610BJ

Job description Job responsibilities

Behave consistently with the values and beliefs of the organisation and promote these on day-to-day basis.

Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.

Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.

As part of the ward team, support the wards occupational therapist by assisting them to produce the best possible standards of care and practice from within the available resources.

Carry out assigned duties involving direct patient care in support of and supervised by a registered occupational therapist.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description Job responsibilities

Behave consistently with the values and beliefs of the organisation and promote these on day-to-day basis.

Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.

Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.

As part of the ward team, support the wards occupational therapist by assisting them to produce the best possible standards of care and practice from within the available resources.

Carry out assigned duties involving direct patient care in support of and supervised by a registered occupational therapist.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification Qualifications Essential

• Level 3 qualification (e.g. A-level, NVQ3) in Care or
• Level 2 qualification (e.g. GCSE, NVQ2) in care and will be expected to undertake the relevant level 3 qualification on appointment to post
• Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
• Management of Actual and Potential
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Knowledge Essential

• Good English
• Can demonstrate an
• understanding of how to promote
• independence and facilitate
• learning in others.

Desirable

• Ability to demonstrate knowledge
• of MHA issues

Additional criteria Essential

• You understand that we will not provide sponsorship to work for this role.

Experience Essential

• Manual handling of patients, using lifting aids
• Experience of working in a care environment

Skills & Abilities Essential

• Ability to challenge poor behaviour
• Role modelling good behaviour
• A positive attitude and able to act on feedback
• Ability to praise and be supportive to others
• Ability to communicate clearly and effectively in English in both verbal and written formats
• Treat patients with respect and dignity
• Ensure that own actions support equality, diversity, rights and quality
• Ability to follow a clear instruction and feed back to senior staff.
• Good basic hygiene skills (e.g. food handling, hand washing, etc.)
• Ability to work as part of a team, as well as on own initiative
• Able to work with minimal supervision
• Maintain confidentiality at all times

Desirable

• IT Skills

Person Specification Qualifications Essential

• Level 3 qualification (e.g. A-level, NVQ3) in Care or
• Level 2 qualification (e.g. GCSE, NVQ2) in care and will be expected to undertake the relevant level 3 qualification on appointment to post
• Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
• Management of Actual and Potential
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Knowledge Essential

• Good English
• Can demonstrate an
• understanding of how to promote
• independence and facilitate
• learning in others.

Desirable

• Ability to demonstrate knowledge
• of MHA issues

Additional criteria Essential

• You understand that we will not provide sponsorship to work for this role.

Experience Essential

• Manual handling of patients, using lifting aids
• Experience of working in a care environment

Skills & Abilities Essential

• Ability to challenge poor behaviour
• Role modelling good behaviour
• A positive attitude and able to act on feedback
• Ability to praise and be supportive to others
• Ability to communicate clearly and effectively in English in both verbal and written formats
• Treat patients with respect and dignity
• Ensure that own actions support equality, diversity, rights and quality
• Ability to follow a clear instruction and feed back to senior staff.
• Good basic hygiene skills (e.g. food handling, hand washing, etc.)
• Ability to work as part of a team, as well as on own initiative
• Able to work with minimal supervision
• Maintain confidentiality at all times

Desirable

• IT Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

34 Turrall Street

Worcester

WR38AJ

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer details Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

34 Turrall Street

Worcester

WR38AJ

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)