Healthcare Assistant

HealthHarmonie Ltd; Rochester; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Travel allowance 55p per mile

NVQ Level 3 training

Career progression opportunities

Quarterly bonus

Pension scheme

NHS employee discounts

Annual leave 25 days + 8 bank holidays

Job summary

HealthHarmonie Ltd. is seeking a Healthcare Assistant to support our clinics and deliver a high-quality patient experience across the Kent & Medway region.

You will work with clinicians and admin teams, ensuring patient records are handled accurately and compliance checks ( GDPR and health & safety) are observed. The role includes appointment coordination, maintaining infection control standards, and supporting smooth clinic operations.

Qualifications

• Must have a full UK driving licence and access to own vehicle.
• Strong attention to detail, particularly when capturing and handling patient data
• Confident using IT systems and digital platforms
• Previous healthcare or administrative experience is desirable but not essential
• A passion for delivering high-quality patient care and taking pride in your work

Responsibilities

• Support clinical services and ensure high-quality patient experience across clinics.
• Work with clinicians and admin teams to manage patient records accurately.
• Deliver welcoming and professional patient interactions and maintain GDPR checks.
• Assist with appointment coordination and clinic operations.
• Ensure infection control standards across clinical areas.

Skills

Attention to detail

IT systems familiarity

Patient data handling

Healthcare or admin experience

Job description

The Medinet Group is a leading independent healthcare provider delivering high-quality clinical services across the UK and Ireland, comprising Acute Services (Medinet), Outpatient Specialist Services (HealthHarmonie), and Mental Health and Wellbeing Services (HH Minds). With over 20 years' experience, partnerships with more than 100 NHS Trusts, and more than 2 million patients treated, we've built a strong reputation for clinical excellence and operational delivery. As we continue to grow, we are scaling our clinical workforce and strengthening our operations to deliver services efficiently and at pace.

Your Day in the Life of a Healthcare Assistant

As a Healthcare Assistant at HealthHarmonie, you will play a vital role in supporting our services and ensuring a high-quality patient experience across our clinics. You will work closely with clinicians and administrative teams, ensuring all patient records and data are handled accurately and efficiently. In addition, you will enhance the patient journey by delivering a welcoming and professional experience, carrying out GDPR and relevant health and safety checks, and supporting the smooth running of clinic operations. You will assist with appointment coordination and ensure all clinical areas meet strict infection control standards to provide a safe environment for both patients and staff. Your contribution will be essential in delivering an efficient, compassionate, and patient-focused service. Please note our service operates seven days a week. This role requires flexibility to work across Monday to Sunday, with shifts scheduled in line with service requirements.

Location

Kent & Medway. This is a mobile role based in Kent. While your primary clinic locations will be within the Kent & Medway area, occasional travel to other clinic sites may be required to support service delivery.

Department

ENT (Ear, Nose & Throat)

Requirements

• Must have a full UK driving licence and access to your own vehicle
• Strong attention to detail, particularly when capturing and handling patient data
• Confident using IT systems and digital platforms
• Previous healthcare or administrative experience is desirable but not essential
• A passion for delivering high-quality patient care and taking pride in your work

You will be enrolled on our comprehensive training programme from day one, which will equip you with the knowledge and technical skills required for the role.

The Role Details

• Contract Type: Full-time, Permanent
• Hours: 40 hours per week (including travel time)
• Working Pattern: Monday to Sunday

What We Offer

• Competitive salary based on a full-time equivalent salary of £28,641
• Opportunity to increase earnings upon completion of additional competencies
• Travel allowance: 55p per mile
• Ongoing support and training with opportunities to progress to NVQ Level 3
• Excellent career progression opportunities
• Quarterly bonus
• Annual leave entitlement equivalent to 25 days plus 8 bank holidays
• Pension scheme
• NHS employee discounts

Why Join Us?

By joining the HealthHarmonie family, you will be part of the essential infrastructure that delivers outstanding patient care across the UK. Whether in a clinical or administrative capacity, your role will be vital. We value innovation, a willingness to learn, and individuals who take ownership of their professional development.

Equal Opportunity Employer

HealthHarmonie is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on age, race, religion, national origin, gender identity or expression, sex, sexual orientation, marital status, veteran status, disability, or any other protected characteristic under applicable law. We believe it is the diversity of our people that makes our organisation stronger and a more inclusive place to work.