Care Assistant - Complex Care

Hands On Rother Ltd.; Trowbridge; Hybrid; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Bank holiday pay

Clinical training

Regular shifts

Staff recognition

Professional progression

Supportive team

Job summary

Harmony Healthcare in Trowbridge seeks a compassionate Healthcare Assistant to provide 1:1 home care, enabling clients to live safely and with dignity. You will deliver meals, support independence, and collaborate with clinical teams.

Full specialist training is provided, with shifts including weekends, day and night options. We welcome applicants from diverse backgrounds and offer a supportive, values-driven environment.

Qualifications

• Experience supporting people with complex needs.
• Confidence with clinical tasks (or a willingness to train).
• Strong communication and reliability.

Responsibilities

• Delivering compassionate 1:1 care in the client’s home.
• Supporting client with cooking fresh meals.
• Promoting independence and dignity in all tasks.
• Providing emotional reassurance and wellbeing support.
• Communicating effectively with the clinical, care, and coordination teams.

Skills

Cough assist

Ventilation support

Dyslexia

Epilepsy Management

Moving and Handling

Personal care

Medication support

Job description

£15.20 per hour (inclusive of holiday pay)
Day/Night shifts available

At Harmony Healthcare, we believe exceptional care is delivered by exceptional people. We are seeking a compassionate and reliable Healthcare Assistant to support a range of clients in Trowbridge. Your care will enable them to live safely, confidently, and with dignity in their own homes.

This is a meaningful 1:1 role where you can genuinely see the impact of the support you provide.

Clinical Requirements

• Cough assist
• Ventilation support
• Dyslexia
• Epilepsy Management
• Moving and Handling
• Personal care
• Medication support

Full specialist training and competency sign-off are provided by our Clinical Team, so you do not need to have every skill listed to apply.

Shifts Available

• Weekend day shifts
• Weekend night shifts
• 12-hour shift or shorter
• Driver requirements if applicable
• Regular pattern (e.g., every Saturday and Sunday)

What the Role Involves

• Delivering compassionate 1:1 care in the client’s home
• Supporting Client with cooking fresh meals
• Promoting independence and dignity in all tasks
• Providing emotional reassurance and wellbeing support
• Communicating effectively with the clinical, care, and coordination teams

Your presence will help the client feel safe, supported and in control of their daily routine.

What We’re Looking For

• Experience supporting people with complex needs
• Confidence with clinical tasks (or a willingness to train)
• Strong communication and reliability
• Empathy, emotional intelligence and person‑centred values
• Ability to work independently and professionally
• Experience up to 5 years in care settings within the UK

We welcome applicants from all backgrounds, including those with lived experience. If you have the right attitude and a passion for care, we can support you with the clinical skills.

Why Work with Harmony Healthcare

We prioritise your wellbeing, development and long-term success. When you join us, you become part of a supportive, values‑driven organisation committed to helping you grow.

You can expect:

• Competitive pay with enhanced bank holiday rates
• Full specialist clinical training
• Regular, consistent shifts
• Monthly staff recognition and reward programmes
• Opportunities for professional development and progression
• A collaborative team who value you as an individual

Our staff stay with us because they feel supported, valued and part of something meaningful.

Our Values

At Harmony Healthcare, we recruit based on empathy, emotional intelligence and a genuine passion for making a difference - not just qualifications.

If you share our values of dignity, inclusion and respect, we will support you to thrive.

• Personalised Approach: Recognising the uniqueness of every individual, we curate tailored care plans to meet specific needs, ensuring optimum outcomes.
• Innovation: We are committed to delivering innovative solutions that enhance care quality and patient experiences.
• Empathy and Respect: Every individual in our care is treated with the utmost dignity, understanding their needs and feelings, and fostering a nurturing environment.

Compliance Requirements

All roles are subject to enhanced DBS checks, reference checks, Right to Work verification and full CQC/Schedule 3-compliant onboarding.

Referral Bonus

• £150 for every Healthcare Assistant you refer
• £250 for every Registered Nurse you refer
• Paid once your referral completes 150 hours.

#INDGEN

About Us

Envisioning Wellness Together

At Harmony Healthcare, we are more than just a care provider; we are a beacon of hope, understanding, and rejuvenation for those in the grip of complex health challenges. Founded on the principles of compassion, commitment, and cutting‑edge care, our mission is to seamlessly blend expertise and empathy, resulting in the highest standard of personalised care.

With years of dedicated service in the complex care arena, Harmony Healthcare has carved a niche for itself as a trusted partner in health and recovery. Our journey began with a simple aspiration: to transform lives, heal communities, and redefine standards in patient‑centered care.

The Harmony Difference

Our strength lies in the heartbeats and hands of our dedicated professionals. Every member of the Harmony family—from our certified caregivers and skilled nurses to our administration and support teams is aligned with our core values:

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Our Recruitment Team are here to answer your questions.

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