Healthcare Assistant

Surrey Downs Health & Care; Leatherhead; On-site; GBP 21,000 - 25,000; Full time

Job summary

Surrey Downs Health & Care invites applications for a Healthcare Support Worker within our community nursing team in Leatherhead. You will provide care and support to patients in the community, undertaking delegated tasks and developing skills to enhance care quality within a supportive NHS service.

The role supports a 7-day service from 8.30am to 6.30pm with flexible coverage across the week, and a team that values patient dignity, professional development and a one-team culture.

Qualifications

• Delivering holistic care with the patient at the center.
• Excellent organisational and time management skills.
• Ability to work collaboratively within a community health team.

Responsibilities

• Coordinate and participate in specialist care under supervision of Registered Nurses.
• Undertake diagnostic tests on request of District Nurses, Community Matron or GP.
• Maintain clear, signed records according to procedures.
• Work as part of the team and support administrative duties as needed.

Skills

Holistic patient care

Time management

Teamwork

Communication with patients

Job description

This is an exciting opportunity for a highly motivated and enthusiastic Healthcare Support Worker to work within the community nursing team at Leatherhead PCN. In this role you will provide care and support to your patients within the community setting, while undertaking a range of delegated tasks. This post-holder will be supported to develop skills and abilities, both to enhance their career and provide the appropriate level of care to patients. We are a highly supportive team, who encourage people with or without community experience to come and join us, to make a positive contribution to nursing in the community. We can offer you the support, training, autonomy and flexibility of a modern NHS service, and we encourage those with an interest in pursing a health career to join us. You will have excellent organisational and time management skills and be passionate about delivering holistic care that has the patient at its centre. You will relish developing new ways of working to improve quality and develop a "one team" culture. This is a great opportunity for a proactive individual keen to take the next step in their health career, joining an exciting forward thinking team.

This service provides a 7 day/week service from 8.30am to 6.30pm and staff are required to work flexibly over the full week - no more than one weekend in four.

Surrey Downs Health and Care (SDHC) deliver care closer to people's own communities through our Primary Care Networks and our innovative partnership of local NHS organisations. Surrey Downs Health and Care has a track record of providing person centric care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:

• The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area
• Epsom and St Helier's University Hospitals NHS Trust
• Surrey County Council

Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us. It's on those grounds that the Surrey Downs Health and Care was formed - we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before. In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.

Principle Duties to include:

Clinical:

• Coordinate and participate in specialist care e.g. wound care, Doppler testing, phlebotomy, bladder screening and clinical activities, under the supervision and guidance of Registered Nurses
• Undertake diagnostic tests on request of District Nurses, Community Matron or GP's e.g. for chronic disease monitoring programmes. This may include home visiting or responsibility for coordinating repeat or regular testing for residents in residential homes
• Undertake clinical interventions as delegated by a senior team member

Health Promotion:

• Participate in the assessment process of care needs and implementation of programmes of holistic care within set standards
• To be involved in supporting, educating and informing family/carers where appropriate
• Assist in the promotion of health and wellbeing of patients

Administration and Clerical Duties:

• Maintain clear and comprehensive, signed and contemporaneous records according to Surrey Downs Health and Care procedures
• Take and record telephone messages, respond and liaise appropriately
• Manage stationery and documentation supplies
• To be responsible for maintaining data entry and other record keeping e.g. recording mileage and annual leave on staff databases

Team Working:

• Work as part of the team participating in procedures and duties in accordance with agreed standards relevant to role
• Assist with clerical and administrative duties as required
• Maintain regular contact with the senior team member and communicate all relevant issues

Other Duties

• Work in partnership with patients ensuring privacy and dignity is maintained
• Maintain close liaison with the senior team member who is responsible for the workload
• Work in co-operation with all other professionals and agencies involved in the care of the client
• Be aware of and act upon, where necessary, the procedures in place to protect vulnerable individuals
• Participate in the Surrey Downs Health and Care Governance Strategy
• Participate in Surrey Downs Health and Care Risk Management Strategy
• Undertake such duties as may be reasonably required from time to time as are consistent with the responsibility and scale of the post