Healthcare Assistant

The Methodist Church in Britain; King's Lynn; Sur place; GBP 22 000 - 24 000; Plein temps

Avantages offerts par ce poste

Staff development opportunities

Annual appraisal and personal develop.

Training provided

Résumé du poste

The East of England Community Health and Care NHS Trust is seeking a Healthcare Assistant for a 12-month fixed-term contract. The role involves attending to patients in sexual health services, reception duties and data collection, with opportunities to phlebotomise and chaperone intimate examinations once competency is achieved.

The post requires the Care Certificate and supports staff development, with involvement in teaching students and contributing to health promotion activities within a

Qualifications

• Good general education including basic literacy and numeracy.
• Care Certificate or willingness to complete it at earliest opportunity.
• Willingness to undertake further education, training and learning new skills.

Responsabilités

• Welcome patients and record personal and clinical details confidentially.
• Give non-judgemental information and advice on STIs, HIV, contraception and risk reduction, including condom demonstration.
• Chaperone and assist nurses and doctors with intimate examinations and procedures once signed off as competent.
• Provide a phlebotomy service for patients attending the service.
• Undertake non-clinical admin cover, including call taking, reception, patient registration and booking, and data collection.
• Monitor and reassure patients during clinical procedures.
• Communicate with the multidisciplinary team, answer the telephone and signpost patients to other services.
• Assist with maintaining stock of drugs and clinical supplies, reporting any discrepancies.
• Keep accurate patient records in line with Trust policy and take part in audits as required.
• Support the teaching and supervision of students and help train new staff within own remit.
• Support health promotion events when requested.

Connaissances

Communication skills

Time management

Dexterity for clinical tasks

Healthcare environment experience

Formation

Care Certificate

Level 2/3 Health & Social Care

Outils

Microsoft Word

Excel

Outlook

Description du poste

A fixed-term Healthcare Assistant post for 12 months, working 37.5 hours a week in the integrated contraception and sexual health (iCaSH) service of East of England Community Health and Care NHS Trust. The role supports patients attending for sexually transmitted infections, HIV, contraception and related sexual health needs, alongside reception, call handling and admin cover. What sets it apart is chaperoning intimate examinations once signed off as competent and providing a phlebotomy service. Applicants must be competent in venepuncture and willing to complete the Care Certificate.

What the job involves

• Welcome patients and record personal and clinical details confidentially


• Give non-judgemental information and advice on STIs, HIV, contraception and risk reduction, including condom demonstration


• Chaperone and assist nurses and doctors with intimate examinations and procedures once signed off as competent


• Provide a phlebotomy service for patients attending the service


• Undertake non-clinical admin cover, including call taking, reception, patient registration and booking, and data collection


• Monitor and reassure patients during clinical procedures


• Communicate with the multidisciplinary team, answer the telephone and signpost patients to other services


• Assist with maintaining stock of drugs and clinical supplies, reporting any discrepancies


• Keep accurate patient records in line with Trust policy and take part in audits as required


• Support the teaching and supervision of students and help train new staff within own remit


• Support health promotion events when requested


• Follow infection control, health and safety and confidentiality policies

Qualifications

• Good general education including basic literacy and numeracy


• Care Certificate, or willingness to complete it at the earliest opportunity


• Willingness to undertake further education, training and learning new skills

Experience

• Experience of working in a healthcare environment


• Experience of working with the public


• Basic IT skills including Microsoft Word, Excel, Outlook and internet navigation

Skills & knowledge

• Able to perform the full range of role duties, with the dexterity for clinical tasks


• Able to use equipment in a work environment after training


• Competent in phlebotomy and venepuncture


• Good time management and ability to thrive in a busy environment


• Excellent written and verbal communication

Checks & eligibility

• Disclosure and Barring Service check

Nice to have

• Level 2 or 3 qualification in Health & Social Care or equivalent


• Sexually Transmitted Infection Foundation (STIF) Core course


• Adult Basic Life Support, in date


• Recent experience of working in a sexual and reproductive health service or equivalent


• Experience of working as part of a multidisciplinary team


• Experience of working with the IDOX LILIE clinical system


• Experience of reading and interpreting microscopy slides and documenting findings

What’s offered

• A culture that prioritises staff engagement and development


• Annual appraisal with a personal development plan


• Training required to fulfil the role