Healthcare Assistant

Neko Health AB; Birmingham; On-site; GBP 24,000 - 30,000; Full time

Job summary

Neko Health AB in Birmingham is seeking a dedicated Healthcare Assistant to be the first point of contact for our members. You will work with a team of clinicians to deliver non-invasive, data-driven health insights in under an hour visits.

The role focuses on clinical examinations, ECGs, blood sampling, and administrative tasks, requiring excellent English, strong customer service, and a proactive, detail-oriented mindset. Experience in phlebotomy and hospitality is beneficial.

Qualifications

• Excellent written and spoken English.
• Detail-oriented with strong sense of responsibility.
• Service-oriented with positive, proactive attitude.
• Curious and eager to learn about new health tech.
• Interest in new technology and clinical processes.

Responsibilities

• Perform clinical examinations and ECGs.
• Measure grip strength and eye pressure.
• Take and analyse blood samples.
• Manage administrative documentation for members.
• Serve as the first point of contact for members.

Job description

MissionNeko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.

In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Role Purpose

In your role as a healthcare assistant, you will be at the centre of our mission. As the first point of contact for our members, you need to be service-minded and enjoy meeting people. This position will be perfect for you if you thrive in a people-oriented environment. You will work closely with a team of skilled operators and experienced doctors, while also having the opportunity to take initiative and work independently. Your contributions will be vital to our success, and your role will be key in maintaining the high standards we strive for.

What You’ll Deliver in the First 6-12 Months

Your main tasks will include performing clinical examinations, performing ECG, measuring grip strength, eye pressure, taking blood samples, analysing blood samples, and managing administrative documentation. You will be a key person in ensuring the smooth operation and high quality of results for our members.

Minimum Requirements

• Detail-oriented and takes responsibility for their work.
• Positive and service-minded
• Solution-oriented and driven
• Ready for new challenges
• Accommodating and professional in their role
• Driven to deliver quality in everything they do
• Curious and willing to learn
• Interest in new technology
• Excellent knowledge of English in both speech and writing
• Amazing phlebotomy skills

Preferred

• Experience performing and interpreting ECGs
• Experience using point of care testing devices
• NMC registration
• Experience in the hospitality industry