Healthcare Assistant

Neko Health; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

Neko Health in the UK is seeking a friendly Healthcare Assistant to be the first point of contact for our members. You will support clinicians, perform routine clinical checks, and help ensure a smooth patient journey in a fast-paced environment.

In this role, you will conduct examinations, ECGs, blood sampling, and basic data entry, while maintaining high standards of care and safety. A proactive, service-minded attitude and excellent English are essential to thrive here.

Qualifications

• Detail-oriented and responsible.
• Excellent English in speaking and writing.
• Strong phlebotomy skills.
• Willingness to learn and adapt to new technology.

Responsibilities

• Perform clinical examinations and ECG.
• Take and analyse blood samples.
• Measure grip strength and eye pressure.
• Manage administration and member records.

Skills

Phlebotomy

ECG experience

English proficiency

Detail-oriented

Service-minded

Curious and learn

Problem solving

Adaptability

Team collaboration

Hospitality experience

Tools

POCT devices

Job description

Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.
In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Role Purpose

In your role as a healthcare assistant, you will be at the centre of our mission. As the first point of contact for our members, you need to be service-minded and enjoy meeting people. This position will be perfect for you if you thrive in a people-oriented environment. You will work closely with a team of skilled operators and experienced doctors, while also having the opportunity to take initiative and work independently. Your contributions will be vital to our success, and your role will be key in maintaining the high standards we strive for.

What You’ll Deliver in the First 6–12 Months

Your main tasks will include performing clinical examinations, performing ECG, measuring grip strength, eye pressure, taking blood samples, analysing blood samples, and managing administrative documentation. You will be a key person in ensuring the smooth operation and high quality of results for our members.

Minimum Requirements

• Detail-oriented and takes responsibility for their work.
• Positive and service-minded
• Solution-oriented and driven
• Ready for new challenges
• Accommodating and professional in their role
• Driven to deliver quality in everything they do
• Curious and willing to learn
• Interest in new technology
• Excellent knowledge of English in both speech and writing
• Amazing phlebotomy skills

Preferred

• Experience performing and interpreting ECGs
• Experience using point of care testing devices
• NMC registration
• Experience in the hospitality industry