Bank Healthcare Assistant

HCRG Care Group; Highweek; On-site; GBP 17,000 - 22,000; Full time

Job summary

Operose Health in Cricketfield Surgery is seeking a Healthcare Assistant to support primary care delivery, improve patient experience and access.

You will assist with patient duties, perform phlebotomy and basic clinical tasks under guidance, including health checks and simple wound care, as well as handling registrations and stock control.

The role requires phlebotomy experience, strong interpersonal skills, and basic IT proficiency (Word/Excel/email); full training is provided.

Qualifications

• Experience in a Primary Care setting and phlebotomy.
• Must be able to adapt with changing priorities and be personable, polite and patient with our patients.
• Must have basic PC skills such as Word, Excel and email.

Responsibilities

• Assist with patient duties and support other team members with patient care.
• Support the Practice with duties related to CQC outcomes and ensuring compliance.
• Provide clinical procedures such as health checks, BMI, blood pressure and wound care.
• Complete administrative tasks such as new patient registrations, leaflets, stock control and ordering.

Skills

Phlebotomy

Patient care

Data security

PC skills

Job description

Job Introduction

Job title: Healthcare Assistant Location: Cricketfield SurgerySalary: £13.80 per hourHours: Bank Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other – because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities

As a valued member of the Operose Health team, your key duties will include:Assisting with patient duties as required and support other team members such as clinical and Nurse Lead with patient care.Supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained.You will be working with patients with long term conditions such as Diabetes etc. So must have experience in Phlebotomy.Provide clinical procedures such as new patient health checks, BMI, blood pressure, pulse and simple wound care.Completing administrative tasks such as new patient registrations, providing appropriate leaflets, stock control and ordering.

The Ideal Candidate

What we look for in new colleagues:Experience in a Primary Care setting and phlebotomy.Able to work within processes, procedures and maintain confidently and data security.Must be able to adapt with changing priorities and be personable, polite and patient with our patients.Must have basic PC skills such as Word, Excel and email. Ability to use own judgement and be aware of professional boundaries they are working to.