Healthcare Administration Apprentice – Patient Services

Dorset HealthCare University NHS Foundation Trust; Weymouth; On-site; GBP 21,000 - 26,000; Full time

Job summary

Based at Weymouth Community Hospital, Dorset Musculoskeletal Service seeks an administrative and reception colleague to be the first point of contact for patients and visitors, assist with enquiries, manage appointments, and handle records with confidentiality and accuracy.

You’ll use a range of IT systems to maintain patient information, support clinic operations, and manage day-to-day tasks while helping maintain a safe, well-organised environment and participate in feedback processes.

Responsibilities

• Support a specialist outpatient service
• Work alongside clinicians across MSK, Physiotherapy, and ENT
• Liaise with referrers and diagnostic services.
• Play a key role in managing electronic medical records and supporting the smooth running of clinics
• Provide a welcoming, professional point of contact, helping ensure a positive experience for everyone using the service.

Job description

Based at Weymouth Community Hospital, Dorset Musculoskeletal Service seeks an administrative and reception colleague to be the first point of contact for patients and visitors, assist with enquiries, manage appointments, and handle records with confidentiality and accuracy.

You’ll use a range of IT systems to maintain patient information, support clinic operations, and manage day-to-day tasks while helping maintain a safe, well-organised environment and participate in feedback processes.