Healthcare Admin & Secretarial Assistant

NHS National Services Scotland; Glasgow; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

NHS Pension Scheme

Cycle to Work Scheme

Study bursaries

Learning and development opportunities

Enhanced pay for public holidays

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a permanent, full-time administrative professional to provide comprehensive secretarial and secretarial support within the Specialist Children’s Services Business Support Team at Queen Elizabeth University Hospital. The role requires independent work, strong service understanding, and proactive task management.

Key duties include audio typing, minute-taking, records management, and handling referrals.

Qualifications

• Strong organisation, communication and workload management skills.
• Holds a recognised Administration qualification such as HNC in Secretarial Studies or SVQ Level 3 in Administration.
• Competent with a range of computer packages (ECDL or equivalent).

Responsibilities

• Provide comprehensive secretarial and administrative support.
• Process referrals and maintain accurate records.
• Manage telephone calls, enquiries and emails.
• Undertake audio typing and minute-taking.
• Collate and update micro-strategy data using electronic patient management systems.
• Carry out ad hoc administrative duties to support service delivery.
• Work closely with Senior Business Support Assistants and progress operational tasks.
• Prioritise workload to meet service demands.

Skills

Organisation skills

Communication skills

Workload management

Education

HNC in Secretarial Studies or Business Administration

SVQ Level 3 in Administration

ECDL/Computer packages qualification

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a permanent, full-time administrative professional to provide comprehensive secretarial and secretarial support within the Specialist Children’s Services Business Support Team at Queen Elizabeth University Hospital. The role requires independent work, strong service understanding, and proactive task management.

Key duties include audio typing, minute-taking, records management, and handling referrals.