Healthcare Admin & Patient Services Coordinator

Alliance Medical; Portsmouth; Hybrid; GBP 17,000 - 24,000; Full time

Job summary

Alliance Medical is seeking a proactive Administrator to join our team in a healthcare setting. You will greet patients, handle telephone bookings and perform essential admin tasks with strong IT and organisation skills.

The role requires excellent communication, customer service, and the ability to multitask under pressure in a busy environment. Experience in healthcare is desirable but not essential.

Qualifications

• Experience using Microsoft Office applications.
• Experience organizing filing systems and digital files.
• Strong customer service mindset and communication skills.
• Excellent written and verbal communication when interacting with patients.
• Good IT literacy and basic admin skills.
• Excellent organisational abilities and attention to detail.
• Ability to work well under pressure and manage multiple tasks.
• Capable of multitasking in a busy healthcare setting.

Responsibilities

• Meet and greet patients in person.
• Make telephone bookings for patients attending services.
• Handle patient communications by phone and email.
• Maintain accurate patient records and filing.
• Provide general administrative support to the team.
• Demonstrate reliable IT and administration skills in daily tasks.

Skills

Microsoft Office

Filing systems

Customer service

Communication

IT literacy

Organisational skills

Under pressure

Multitasking

Job description

Alliance Medical is seeking a proactive Administrator to join our team in a healthcare setting. You will greet patients, handle telephone bookings and perform essential admin tasks with strong IT and organisation skills.

The role requires excellent communication, customer service, and the ability to multitask under pressure in a busy environment. Experience in healthcare is desirable but not essential.