Administrator

Alliance Medical; Portsmouth; Hybrid; GBP 17,000 - 24,000; Full time

Job summary

Alliance Medical is seeking a proactive Administrator to join our team in a healthcare setting. You will greet patients, handle telephone bookings and perform essential admin tasks with strong IT and organisation skills.

The role requires excellent communication, customer service, and the ability to multitask under pressure in a busy environment. Experience in healthcare is desirable but not essential.

Qualifications

• Experience using Microsoft Office applications.
• Experience organizing filing systems and digital files.
• Strong customer service mindset and communication skills.
• Excellent written and verbal communication when interacting with patients.
• Good IT literacy and basic admin skills.
• Excellent organisational abilities and attention to detail.
• Ability to work well under pressure and manage multiple tasks.
• Capable of multitasking in a busy healthcare setting.

Responsibilities

• Meet and greet patients in person.
• Make telephone bookings for patients attending services.
• Handle patient communications by phone and email.
• Maintain accurate patient records and filing.
• Provide general administrative support to the team.
• Demonstrate reliable IT and administration skills in daily tasks.

Skills

Microsoft Office

Filing systems

Customer service

Communication

IT literacy

Organisational skills

Under pressure

Multitasking

Job description

We have an exciting opportunity for skilled and motivated Administrator to join our team.

You should ideally have experience in a Healthcare environment as youwill be required to meet and greet patients.

As a successful applicant you must be able to demonstrate:

• experience using Microsoft office

• skills of organising filing systems and computer files

• good customer service skills

• excellent communication skills, as you will be both patient facing and using the telephone.

• IT literacy

• excellent organisational skills

• the ability to work well under pressure

• the ability to multi task

A key element of the role is to make telephone bookings for patients attending our services. To be successful in this role you must have good communication skills both written and verbal, together with good IT and administration skills. A flexible, organized and enthusiastic attitude is essential.

Alliance Medical are Europe’s leading independent provider of imaging services.

We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independentorganisationswith their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.

We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments.

We live by our company values to ensure the highest level of patient care:

Our Values

Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way.

Collaboration:

We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.

Excellence:

We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.

Learning:

Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.

Efficiency:

Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.

Openness:

We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.