Healthcare Account Executive — Campaigns & Growth

M3USA; Abingdon; On-site; GBP 40,000 - 70,000; Full time

Benefits offered by this job

25 days annual leave

Company bonus scheme

Pension 4%/4% contributions

Vitality medical after probation

Discounted gym membership

Job summary

Doctors.net.uk, part of M3 Inc., is the UK’s largest professional network of doctors and a closed community used by over 50,000 doctors daily with more than 245,000 members. We’re seeking an Account Manager to proactively build and maintain customer relationships, maximise revenue streams for M3(EU), and serve as the link between customers and the company.

You will manage a portfolio of customers, develop account plans, and collaborate with internal teams to ensure optimal service and campaign

Qualifications

• Proven ability of building strong client relationships and surpassing expectations.
• Experience of managing accounts and relationships for multiple customers.
• Experience in managing campaigns, coordinating team members, developing timetables and setting deadlines to achieve objectives.

Responsibilities

• Establish and maintain excellent customer relationships through regular close contact, including face-to-face meetings, telephone and e-mail communication
• Manage a portfolio of customers in conjunction with the senior sales leads, gaining an in-depth understanding of their business issues and how M3 can help address them
• Maintain a detailed understanding of your account portfolio
• Develop and maintain thorough account plans for each customer
• Work closely with internal teams to ensure that the Customer is receiving the highest level of service and excellent delivery of campaigns
• Actively discuss opportunities within the team to increase the services offered to your portfolio, increasing the revenue generated from it
• Gather, monitor and analyse campaign performance data, providing detailed and useful and meaningful information back to the customer
• Responsible for generating awareness within clients, of developing capabilities of M3

Skills

Relationship building

Account management

Campaign coordination

Job description

Doctors.net.uk, part of M3 Inc., is the UK’s largest professional network of doctors and a closed community used by over 50,000 doctors daily with more than 245,000 members. We’re seeking an Account Manager to proactively build and maintain customer relationships, maximise revenue streams for M3(EU), and serve as the link between customers and the company.

You will manage a portfolio of customers, develop account plans, and collaborate with internal teams to ensure optimal service and campaign