Account Executive

M3; Abingdon; On-site; GBP 36,000 - 56,000; Full time

Job summary

Doctors.net.uk, a subsidiary of M3 Inc., is the UK's largest professional network of doctors, serving over 50,000 daily with a membership of over 245,000. We are seeking an Account Manager to proactively build and maintain customer relationships, manage campaigns, and maximise revenue for M3(EU).

You will be the critical link between clients and the company, coordinating with internal teams to ensure top-tier service.

Qualifications

• Proven ability to build strong client relationships.
• Experience managing accounts for multiple customers.
• Experience in managing campaigns and coordinating teams.

Responsibilities

• Establish and maintain excellent customer relationships through regular close contact, including face-to-face meetings, telephone and e-mail communication
• Manage a portfolio of customers in conjunction with the senior sales leads, gaining an in-depth understanding of their business issues and how M3 can help address them
• Maintain a detailed understanding of your account portfolio
• Develop and maintain thorough account plans for each customer
• Work closely with internal teams to ensure that the Customer is receiving the highest level of service and excellent delivery of campaigns
• Actively discuss opportunities within the team to increase the services offered to your portfolio, increasing the revenue generated from it
• Gather, monitor and analyse campaign performance data, providing detailed and useful and meaningful information back to the customer
• Responsible for generating awareness within clients, of developing capabilities of M3

Skills

Client relationships

Account management

Campaign management

Team coordination

Job description

This role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK's largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 245,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world-class sponsored pharmaceutical content and doctors’ own user-generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their career.

Company Description

This role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK's largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 245,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world-class sponsored pharmaceutical content and doctors’ own user-generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their career.

Job Description

To proactively build and maintain customer relationships, by delivering highly successful campaigns and therefore maximising revenue streams for M3(EU).You will be the link between the customer and the Company.

Essential Duties and Responsibilities:

• Establish and maintain excellent customer relationships through regular close contact, including face-to-face meetings, telephone and e-mail communication
• Manage a portfolio of customers in conjunction with the senior sales leads, gaining an in-depth understanding of their business issues and how M3 can help address them
• Maintain a detailed understanding of your account portfolio
• Develop and maintain thorough account plans for each customer
• Work closely with internal teams to ensure that the Customer is receiving the highest level of service and excellent delivery of campaigns
• Actively discuss opportunities within the team to increase the services offered to your portfolio, increasing the revenue generated from it
• Gather, monitor and analyse campaign performance data, providing detailed and useful and meaningful information back to the customer
• Responsible for generating awareness within clients, of developing capabilities of M3

Qualifications

• Proven ability of building strong client relationships and surpassing expectations
• Experience of managing accounts and relationships for multiple customers
• Experience in managing campaigns, coordinating team members, developing timetables and setting deadlines to achieve objectives