Health Plan Telesales & Retention Specialist

Simplyhealth; Southampton; On-site; GBP 24,000 - 38,000; Full time

Job summary

Simplyhealth is seeking a Telesales & Retention Executive in Southampton to drive retention and sales for UK health plans. You will handle both inbound and outbound calls, build rapport with customers, and promote plan benefits with a focus on informed decision-making.

The role operates in a fast-paced, target-driven FCA-regulated environment, with responsibilities including meeting performance, productivity, and service standards throughout the sales journey.

Qualifications

• Experience in telesales/retention environments.
• Excellent communication and rapport-building skills.
• Ability to meet sales and retention targets in a fast-paced environment.

Responsibilities

• Achieve and exceed individual sales and retention targets.
• Handle inbound and outbound customer conversations to maximise opportunities.
• Build and maintain positive relationships with customers.

Skills

Outbound calling

Customer retention

Sales negotiation

Job description

Simplyhealth is seeking a Telesales & Retention Executive in Southampton to drive retention and sales for UK health plans. You will handle both inbound and outbound calls, build rapport with customers, and promote plan benefits with a focus on informed decision-making.

The role operates in a fast-paced, target-driven FCA-regulated environment, with responsibilities including meeting performance, productivity, and service standards throughout the sales journey.