Health-Driven Employment Coach (Onsite)

Maximus; Greater London; Hybrid; GBP 32,000 - 52,000; Full time

Job summary

MAXIMUS is recruiting a Work & Health Coach to provide health-informed employment support for the Confident Futures programme in Newham, Greenwich & Bromley. The role combines office-based delivery and community outreach, with a caseload of up to 25 participants, to help individuals overcome barriers and progress towards sustainable employment.

Responsibilities include needs assessments, tailored support plans, and coaching using motivational interviewing and trauma-informed practices.

Qualifications

• Experience delivering welfare-to-work, employability, health and wellbeing, careers, skills or support services.
• Experience managing and supporting vulnerable customers with complex barriers.
• Experience with case management and action planning.
• Experience maintaining caseloads while achieving performance and quality standards.
• Knowledge of disability, long-term health conditions and barriers to employment.

Responsibilities

• Manage a dedicated caseload capped at 25 active Confident Futures participants.
• Deliver personalised, holistic and health-informed coaching support.
• Complete comprehensive needs assessments and co-produce tailored support plans.
• Support participants to build confidence, resilience, routine, self-management and work readiness.
• Deliver interventions aligned to the Confident Futures Health Confidence model.
• Use coaching methodologies including motivational interviewing and strengths-based approaches.
• Support participants to identify and overcome barriers relating to health, wellbeing and employment.
• Facilitate access to employment, volunteering, training and community opportunities.
• Support participants to develop progression goals linked to future employment aspirations.
• Maintain Health Confidence Passport and all participant records.
• Conduct regular face-to-face appointments and deliver from office and outreach venues.
• Ensure contractual milestones and customer service standards are achieved.
• Maintain accurate case notes and management information systems.

Skills

Welfare-to-work experience

Coaching techniques

Trauma-informed practice

Partnership working

Safeguarding experience

Travel across contract area

Education

Level 3 IAG/Coaching qualification

Job description

MAXIMUS is recruiting a Work & Health Coach to provide health-informed employment support for the Confident Futures programme in Newham, Greenwich & Bromley. The role combines office-based delivery and community outreach, with a caseload of up to 25 participants, to help individuals overcome barriers and progress towards sustainable employment.

Responsibilities include needs assessments, tailored support plans, and coaching using motivational interviewing and trauma-informed practices.